Pricing Specialist I

Cleveland Headquarters Office•Highland Heights, OH

About The Position

The Pricing Specialist I supports the sales group through the quoting process by compiling technical information from multiple sources to generate quotes for data center warranty services. The role’s primary function is to configure, price, assess, and cost-load quote proposals. The specialist manages multiple requests, applies attention to detail and critical thinking, solves problems, and works with internal departments to complete quotes. The position may be assigned a specialization based on relationship type, such as channel or direct, and/or revenue type, such as new or renewals. Travel may be up to 5%.

Requirements

  • Experience working with Microsoft Excel, including V-lookups, pivot tables, conditional formatting, and advanced formulas.
  • Numerical acumen and ability to calculate figures and amounts such as discounts, proportions, and percentages.
  • Ability to identify and resolve problems in a timely manner and gather and analyze information skillfully.
  • Ability to look beyond obvious answers and develop creative solutions.
  • Excellent verbal and written communication skills.
  • Ability to read and interpret documentation such as Standard Operating Procedures.
  • Ability to work long hours or beyond standard hours when required.

Nice To Haves

  • One or more years of pricing-related experience in areas such as Finance, Statistics, Accounting, Database Management, or Reporting.
  • Prior sales support experience.
  • Familiarity with the data center hardware industry.
  • Knowledge and experience reading, understanding, and formulating responses to pricing quote requests and RFPs.
  • Bachelor’s degree preferred.

Responsibilities

  • Generate accurate, well-developed, clearly formatted quote proposals independently.
  • Meet quote volume and quality standards, comply with turnaround expectations, and reprioritize work without direction.
  • Research list pricing, current contract pricing, equipment specifications and configurations, profit and loss analysis, previous discount structures, unsupported equipment, and international pricing and SLA changes or requirements.
  • Maintain accurate, up-to-date pricing and quote records, including rationale for pricing decisions and discounts, such as exception documentation.
  • Apply an elementary understanding of IT equipment and data center configurations, including how components interact, to price accurately.
  • Interpret equipment scripts to extract configuration data for various product types or models.
  • Attend meetings and stay current on impacts to the job and team.
  • Work with Enterprise Sales Operations, Presales, Product Management, Sales, Finance, Operations, and other internal groups to achieve company and departmental goals.
  • Perform ad-hoc analysis.
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