Pricing Operations Lead

OpenAI • San Francisco, CA

1d • $234,000 - $260,000

About The Position

We are looking for a Pricing Operations Lead to help translate pricing and packaging decisions into clear, scalable execution. You will work closely with pricing leaders and cross-functional partners across Product, Engineering, Billing, Finance, and GTM to ensure pricing changes are implemented accurately, system requirements are well managed, and launch decisions move from strategy to reality with discipline. You should be comfortable operating at the intersection of business judgment, systems thinking, and program management. This role will help shape the operating backbone for pricing implementation, support teams developing billing and related monetization systems, and ensure the pricing team's needs are represented clearly in cross-functional planning and execution.

Requirements

• 6+ years of experience leading pricing operations or closely related monetization, commercialization, or revenue operations work
• Strong track record of helping implement complex pricing or packaging decisions across cross-functional teams
• Ability to translate pricing intent into practical system requirements, launch plans, operating workflows, and stakeholder decisions
• Experience partnering closely with billing systems, product, engineering, finance, and go-to-market teams
• Highly organized and comfortable managing multiple workstreams, dependencies, risks, and timelines at once
• Ability to communicate clearly with both business and technical audiences, and can drive accountability without creating unnecessary process
• Deep care for operational precision, customer clarity, and building systems that scale as pricing complexity grows
• Self-starter who can roll up your sleeves and operate effectively in a fast-paced, high-ambiguity environment

Responsibilities

• Lead the operational execution of pricing and packaging decisions from approval through implementation and launch
• Translate pricing strategy, policies, and launch decisions into clear business requirements for billing, quoting, revenue, and related systems teams
• Partner with Product, Engineering, Billing, Finance, and GTM teams to manage dependencies, scope tradeoffs, testing needs, and launch readiness
• Own pricing-related requirement intake and prioritization on behalf of the pricing team, ensuring requests are clear, well managed, and tied to business needs
• Support the design and implementation of new product, SKU, packaging, and billing configurations as pricing changes move into production
• Establish lightweight but effective pricing operations processes, including governance, documentation, sign-offs, and issue tracking
• Identify recurring friction in pricing execution and drive improvements that reduce ambiguity, delays, and rework

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed