Pricing & Contract Administration Analyst

STERIS Corporation•Mentor, OH

1d•$59,075 - $63,000•Hybrid

About The Position

The Pricing and Contract Administration Analyst is responsible for implementation and accuracy of pricing for all US and Canada Customers within the Healthcare business unit. This position is also responsible for execution of pricing and terms for all Healthcare GPO and IDN agreements, as well as GPO Customer alignments. Role provides support and information to STERIS Senior Management, Corporate Accounts, Sales, Marketing, Customer Operations, Distribution, and Redistribution and is the corporate point of contact for all pricing and contract inquiries. Analyst must have a working knowledge of healthcare contracts, purchasing groups, distributors, and healthcare industry changes, and can proactively identify opportunities to enhance STERIS pricing systems to meet evolving needs of the business. This is a hybrid position, the team meets in the office at our U.S. HQ 2 days per week.

Requirements

Two-four years’ experience in Customer Service or analytical role required.
Associate’s degree required
Advanced proficiency in Excel required
Superior analytical, data interpretation and problem solving skills.
Strong ability to articulate issues and ideas to all levels of the organization and provide meaningful insight to support decision makers. Must have excellent verbal communication and business writing skills.
Ability to think critically about proposed programs or process changes; determine downstream effects of changes and provide appropriate recommendations.
Ability to review an inquiry and prioritize, understanding which situations require urgency.
Demonstrate initiative by balancing multiple projects simultaneously, prioritizing and meeting deadlines, flexibility to adapt to changing priorities.
Must demonstrate ability to work independently in a dynamic environment; self-starter who knows and understands work requirements and proceeds with minimal supervision
Build and maintain positive relationships with internal and external Customers, as well as with members of one’s own team.
Strong technical skills including an understanding of relational databases.

Nice To Haves

Bachelor’s degree preferred.
Minimum of one year STERIS experience preferred.

Responsibilities

Corporate based point of contact for GPO and IDN Customers, Sales team, Corporate Account Directors, Customer Service and Redistribution for all inquiries related to Customer contract alignment, contract/pricing policies, price inquiries, or other contract terms & conditions. Extensive direct contact with the STERIS Corporation customer base, including acute and non-acute care facilities as well as distributors.
Review all pricing requests to ensure compliance with STERIS pricing policies and compliance with existing contracts.
Administer contract maintenance in Oracle Advanced Pricing module; ensure all contracts, approvals, price files, tier change requests, and other documentation is maintained per department standards and readily accessible by approved team.
Complete monthly and quarterly administrative fee and contract rebate payments ($11M average in administrative fees processed and paid annually) and reporting per contractual requirements. Review reports for accuracy and trends, and submit payment requests through iProcurement.
Develop procedures and controls to ensure price and freight term accuracy as well as GPO member alignments and administrative fees to mitigate audit risk.
Create ad hoc reports and utilize STERIS information systems to support pricing and contract data needs of STERIS Senior Management, Corporate Accounts, Distribution, Sales, Marketing, Government and Customer Service. Reporting needs include sales histories, contract pricing, margin analysis, terms and conditions, membership alignments, and tier qualification.
Provide recommendations and subject matter expertise to support proposed special pricing situations, promotions, and ability to implement.
Collaborate with STERIS Information Technologies to develop solutions to support STERIS special pricing and contract initiatives.
Work closely with Marketing and Distribution to maintain STERIS Healthcare and Distributor price lists: add newly launched products, remove obsolete products, and participate in processes outlined in STERIS Price Calendar.
Responsible for training the Pricing & Contract Administration Coordinator and Project Coordinator.
Propose modifications to processes and systems to gain efficiencies and meet evolving needs of the business. Own the change process from start to finish, including submission of system change requests, testing, and re-training team. Attend monthly SCR meetings and provide updates.
Proactively identify opportunities to enhance STERIS pricing systems to meet evolving needs of the business based upon knowledge of healthcare contracts, purchasing groups, and changes in the healthcare industry.
Coordinate and participate in special projects.