Pricing Business Analyst

CiscoSan Jose, CA
Remote

About The Position

The CX Pricing Operations (CXPO) team acts as the backbone for services pricing across the entire CX portfolio, ensuring our financial strategies align with market realities. We bridge the gap between product management and finance, translating complex business goals into actionable pricing strategies and SKU mappings. Our team thrives on precision and collaboration, working across functional boundaries to maintain the health and integrity of our global pricing data. Joining us means being at the center of Cisco’s monetization strategy, where your work directly impacts how we deliver value to our customers and partners worldwide.

Requirements

  • 2–4 years of practical experience in business operations and data analysis.
  • Demonstrated proficiency in SQL for data extraction, manipulation, and analysis.
  • Intermediate proficiency in Microsoft Excel (e.g., pivot tables, lookup formulas, logical functions, data validation).
  • Proven experience managing large, complex datasets with a high degree of accuracy.
  • Demonstrated ability to proactively identify operational obstacles and follow through on tasks to deliver reliable outcomes.
  • Strong verbal and written communication skills, with the ability to engage in constructive debate to resolve challenges.

Nice To Haves

  • Experience in translating complex business problems into structured project plans.
  • Proven ability to synthesize data-backed insights into recommendations for senior stakeholders.
  • Experience in process re-engineering or building repeatable playbooks to drive operational scalability.
  • Experience with Cisco internal pricing and quoting tools (e.g., CCW) or comparable enterprise-level pricing/quoting platforms.
  • Hands-on experience leveraging AI tools for advanced data analysis, predictive modeling, and generating actionable business insights.

Responsibilities

  • Execute complex price changes and service mappings, ensuring all systems are synchronized and aligned with our strategic goals.
  • Perform regular data integrity audits to identify and resolve discrepancies, safeguarding the financial health of our service offerings.
  • Partner with cross-functional stakeholders to navigate dynamic business requirements, transforming complex data into actionable insights that support informed, strategic decision-making.
  • Support competitive benchmarking projects to inform our broader pricing strategy.
  • Develop and refine repeatable processes to directly contribute to the operational excellence and scalability of our pricing team.

Benefits

  • medical, dental and vision insurance
  • a 401(k) plan with a Cisco matching contribution
  • paid parental leave
  • short and long-term disability coverage
  • basic life insurance
  • 10 paid holidays per full calendar year
  • 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees (non-exempt)
  • flexible vacation time off program (exempt)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter
  • up to 80 hours of unused sick time carried forward from one calendar year to the next
  • Additional paid time away may be requested to deal with critical or emergency issues for family members
  • 10 paid days per full calendar year to volunteer
  • annual bonuses
  • performance-based incentive pay
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