Pricing Analytics Solutions Associate

JPMorgan Chase & Co. • Wilmington, DE

2d • Onsite

About The Position

As a Pricing Analytics Solutions Associate in the Card Pricing Execution Team, you will support critical pricing controls by investigating exceptions, improving monitoring, and strengthening end-to-end processes that impact customer experiences. You will help modernize control monitoring with analytics, automation, and clear storytelling.

Requirements

• Bachelor’s degree
• Strong analytical skills with high attention to detail and a focus on root-cause problem solving
• Ability to manage multiple priorities in a fast-paced environment without sacrificing quality
• Experience working with data analysis tools and databases (for example, SQL and large-scale data platforms)
• Strong written, verbal, presentation, and facilitation skills
• Proficiency with Microsoft Office (Excel, PowerPoint, Word)
• Familiarity with card processing and/or mainframe-based platforms (for example, TSYS)

Nice To Haves

• Experience building automated workflows for investigation and exception management using Python, Alteryx, SAS, and/or SQL
• Exposure to automation programs, workflow orchestration, and reporting automation
• Familiarity with responsible use of generative AI or AI-assisted productivity tools in operational environments
• Experience translating control, process, and monitoring needs into scalable analytics solutions
• Comfort partnering across product, operations, analytics, and technology teams to drive change

Responsibilities

• Review, analyze, and disposition control monitoring exceptions tied to pricing and servicing activities
• Provide oversight for potential exceptions across key pricing components (for example, fees, interest, and refunds under the Servicemembers Civil Relief Act)
• Execute process reviews to confirm pricing operations and controls are performing as designed
• Build, maintain, and enhance analytical workflows to triage, prioritize, and resolve exceptions efficiently
• Develop and automate reporting and analytics using tools such as SQL, Python, Alteryx, SAS, and enterprise data platforms
• Identify opportunities to apply responsible automation and generative AI to improve investigation speed, documentation quality, and knowledge retrieval
• Partner with senior analysts and managers to scale monitoring solutions, including rule-based logic and anomaly detection concepts
• Manage multiple workstreams, communicate status clearly, and deliver outcomes on agreed timelines
• Present complex findings in a clear, compelling way to stakeholders across functions
• Drive continuous improvement by documenting procedures, strengthening controls, and reducing recurring issues

Benefits

• Comprehensive health care coverage
• On-site health and wellness centers
• Retirement savings plan
• Backup childcare
• Tuition reimbursement
• Mental health support
• Financial coaching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level