Pricing Administrator

Hyster-Yale Group•Greenville, NC

22h•Hybrid

About The Position

Hyster-Yale Materials Handling, Inc, a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptional and talented Pricing Administrator based at our Greenville, NC location. This role involves managing pricing adjustments, customer credits, rebates, and special program payments, ensuring accuracy, compliance, and timely processing. The Pricing Administrator will serve as a key point of contact for customers and internal teams, answering pricing-related questions, resolving discrepancies, and providing administrative support. Responsibilities also include researching pricing records, customer purchase history, and transaction details to support pricing requests, reporting needs, and business decisions. The role requires maintaining pricing documentation, processing system updates, and assisting with special pricing programs while ensuring data integrity and adherence to established procedures. Additionally, the Pricing Administrator will support continuous improvement initiatives and special projects that enhance pricing operations, customer experience, and overall business efficiency.

Requirements

Associate degree in Accounting, Business Administration, Finance, or a related field preferred
1-2 years of experience in customer service, administrative support, pricing administration, accounting support, or a related business environment
Proficiency with Microsoft Excel, including data entry, spreadsheets, formulas, and basic reporting
Experience using enterprise business systems, ERP platforms, or order management software
Strong data entry and records management skills with a high degree of accuracy and attention to detail
Ability to analyze transactional data, identify discrepancies, and resolve issues efficiently
Effective written and verbal communication skills
Strong organizational, problem-solving, and time management abilities
Ability to handle confidential information and maintain accurate documentation

Nice To Haves

Detail-oriented and highly organized, with the ability to manage multiple priorities while maintaining accuracy
A strong communicator who enjoys working with customers and cross-functional teams to solve problems and deliver excellent service
Analytical and curious, with the ability to investigate issues, identify root causes, and make informed recommendations
Self-motivated and dependable, capable of working independently while knowing when to collaborate or escalate concerns
Adaptable and proactive, with a willingness to learn new systems, processes, and responsibilities in a fast-paced environment

Responsibilities

Manage pricing adjustments, customer credits, rebates, and special program payments, ensuring accuracy, compliance, and timely processing.
Serve as a key point of contact for customers and internal teams by answering pricing-related questions, resolving discrepancies, and providing administrative support.
Research pricing records, customer purchase history, and transaction details to support pricing requests, reporting needs, and business decisions.
Maintain pricing documentation, process system updates, and assist with special pricing programs while ensuring data integrity and adherence to established procedures.
Support continuous improvement initiatives and special projects that enhance pricing operations, customer experience, and overall business efficiency.