Price File Manager | Availability Required 5 am to 3 pm

Good Food Holdings CompaniesPortland, OR
Onsite

About The Position

Coordinates Price File department operations and work, including the production and maintenance of store pricing and signage. Provides exceptional customer service and contributes to a positive and collaborative team environment. This is a management / leadership position. You are responsible for providing leadership in line with company values of equity, inclusiveness, and promoting a positive and progressive work environment in alignment with our company mission, vision, values and policies.

Requirements

  • Previous customer service, food service, retail or grocery experience required.
  • Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
  • Skills to work with a high degree of accuracy.
  • Skills to train, coach and hold staff accountable.
  • Skills to plan, prioritize and delegate work.
  • Basic to intermediate math and computation skills required.
  • Skills to read, understand and follow through on verbal and written instructions.
  • Intermediate to advanced level proficiency with MS Office with skills to learn new software and technology.

Nice To Haves

  • Knowledge of retail pricing operations, graphic design, file maintenance or sign making experience preferred.
  • Previous supervisory or management experience highly preferred.
  • Working knowledge with POS, inventory, pricing or sign making programs or other retail specific software preferred.

Responsibilities

  • Manages and provides oversight to all areas of the department.
  • Assesses, prioritizes and delegates tasks and production.
  • Creates and hangs shelf signs and tags for all departments, including UPC, PLU, special pricing, price changes, and add/drops.
  • Maintains awareness of and plans for signage needs for weekly ads, promotions, events and holidays.
  • Maintains accurate pricing and signage that meet merchandising standards.
  • Partners with Promotions Manager to maintain current promotional signage throughout the store.
  • Responds to technical issues leveraging knowledge, experience and resources.
  • Troubleshoots or seeks solutions to programming, pricing and signage issues.
  • Develops and maintains systems for sign requests.
  • Maintains good working relationships with store staff, marketing and merchandising teams, computer/register support and vendors.
  • Works collaboratively with other departments in the store to meet store merchandising standards.
  • Maintains the organization and cleanliness of the price file work areas.
  • Handles damaged and spoiled product according to company policy.
  • Demonstrates ability to multi-task and manage own time.
  • Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department and store.
  • Delivers exceptional service and demonstrates friendly and attentive behaviors with internal and external customers.
  • Engages internal and external customers in a friendly manner, shares information, assists in locating resources, and seeks opportunities to enhance the customer experience.
  • Ensures that department adheres to company invoice, credit, transfers and inventory procedures.
  • Coaches department to maintain appropriate, accurate and organized inventory and back stock.
  • Handles damaged and spoiled product according to company policy.
  • Leverages resources and labor to maximize efficiency, without compromising quality and service standards.
  • Manages and provides oversight to all areas of the department.
  • Directly manages all department staff, including performance management and review writing, scheduling, and providing ongoing training, coaching, development and feedback.
  • Assesses, prioritizes and delegates tasks and production.
  • Demonstrates an understanding of basic Human Resources concepts; works with resources at store level to increase knowledge.
  • Establishes and maintains effective verbal and written communication systems.
  • Performs other tasks and duties as assigned.

Benefits

  • Employee Assistance Program (EAP)
  • 30% staff shopping discount
  • Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
  • 401(k) program (for full-time, part-time, and temporary staff 21+ years old after 60 days)
  • PTO accrual from first day of employment
  • Paid holidays (depending on schedule and tenure)
  • Supplemental leave pay (such as parental or bereavement)
  • Store incentive program based on financial & operational goals
  • Paid time for volunteering at a 501(c)3 non-profit
  • Discounts on some forms of public transportation
  • Adoption assistance
  • Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday
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