Prevention Program Assistant

ICF
$61,232 - $104,094Remote

About The Position

ICF is seeking a Prevention Program Assistant to join a team focused on strengthening a prevention-oriented, compliance-focused culture within the Office of Refugee Resettlement’s (ORR) care provider network. This role supports the Prevention of Sexual Abuse project, which conducts compliance audits and provides technical assistance to ORR providers. The position is for an initial six-month duration with potential for extension. The project aims to collect and analyze data to improve systems for a safety-focused culture that prevents child abuse and neglect. Staff will work closely with ORR's response team to understand serious incidents, monitoring, and audit findings, using this data to inform quality planning. The team will assess protocols, practices, and workforce of approximately 150 care provider programs to enhance safety and prevent child abuse and neglect, making recommendations for strategies and tools. This is for a six-month duration with the opportunity for extension beyond the initial term, subject to project needs, funding, and organizational requirements. The project will provide a team of prevention experts to collect and analyze data that will inform system improvements to create a culture of safety focused on preventing child abuse and neglect. Staff will be embedded in ORR’s response team to understand serious incidents, monitoring and audit findings, and other qualitative and quantitative data as part of a quality planning cycle. The team will be responsible for assessing protocols, practices, and workforce of approximately 150 care provider programs as it relates to a culture and climate of safety and making recommendations for strategies and tools to improve safety and prevent child abuse and neglect.

Requirements

  • Minimum of 2 years’ experience working to administratively support a team in a remote environment
  • a bachelor’s degree (5 years’ experience as an administrative assistant may be substituted for a bachelor’s degree)
  • Must be able to obtain and maintain and Public Trust Clearance.

Nice To Haves

  • Knowledge of migrant/refugee issues, particularly related to children.
  • Experience working for a refugee program.
  • Prior work experience in a consulting environment.
  • Ability to promote and contribute to an equitable and inclusive organizational culture and environment.
  • Solid team player with proven ability to manage competing priorities, perspectives and stakeholder needs.
  • Excellent verbal, interpersonal and written communication skills.
  • Demonstrated outstanding level of professionalism, including ability to exercise good judgment, discretion, tact and diplomacy.

Responsibilities

  • Provide critical support for the prevention team, supporting workflow management, data organization, documentation, quality control, scheduling, and coordination across a geographically dispersed/remote team.
  • Provide day-to-day administrative and operational support to the Manager and Prevention Specialists.
  • Maintain workplans, calendars, assignment trackers, deliverable schedules, action-item logs, and other project management tools.
  • Coordinate meetings, interviews, working sessions, trainings, provider engagements, and other project activities.
  • Prepare agendas, meeting materials, notes, action items, and follow-up documentation.
  • Track assignments, decisions, dependencies, due dates, and follow-up actions to support team accountability.
  • Support collection, receipt, organization, and cataloging of serious incident report-related information, monitoring and audit findings, provider information, and other project inputs.
  • Maintain organized data repositories and document libraries to support efficient retrieval and analysis by Specialists.
  • Perform routine data entry, data cleaning, formatting, reconciliation, and quality checks under Specialist/Manager direction.
  • Maintain provider-level trackers covering assessments, identified issues, recommendations, corrective actions, and implementation status.
  • Support aggregation of information across approximately 150 provider programs for trend analysis and reporting.
  • Generate routine tables, status summaries, dashboards, and recurring reports from established data and tracking systems.
  • Format and assemble reports, briefings, presentations, guidance, tools, training materials, and other project deliverables.
  • Maintain version control and standardized templates for project products.
  • Conduct first-level administrative quality reviews for completeness, formatting, internal consistency, and adherence to established templates before products advance for technical review.
  • Maintain inventories of standardized tools, resources, templates, checklists, and implementation materials developed under the project.
  • Coordinate distribution of approved guidance, tools, communications, and training materials.
  • Support logistics and attendance tracking for training, technical assistance, and stakeholder engagement activities.
  • Maintain stakeholder and provider contact lists and support communications across the remote prevention team.
  • Support preparation of recurring status reports and leadership briefings by compiling accomplishments, upcoming activities, risks, actions, and key metrics.
  • Document and track feedback on tools, training, and implementation resources to support continuous improvement.
  • Provide administrative support for cross-ORR and provider coordination activities under the project.

Benefits

  • ICF is an equal opportunity employer.
  • Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process.
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