Community Based Services Prevention Health Navigator

Moses/Weitzman Health SystemMiddletown, CT
Hybrid

About The Position

The Prevention Health Navigator at the Center for Key Populations (CKP) plays a vital role in HIV prevention efforts by increasing awareness, facilitating access, and providing direct linkage to care for individuals seeking PrEP. This position will eliminate barriers to care by offering resources, navigation, assistance, and support to those in need of PrEP services. The navigator identifies potential candidates for PrEP, delivers navigation services, and empowers clients to manage their healthcare independently over time. In addition, the Prevention Health Navigator will implement and execute a comprehensive outreach strategy that promotes HIV prevention and PrEP education across communities. Outreach will include educational events, partnerships with community organizations, and screenings to increase public awareness and access to PrEP services. The Prevention Health Navigator must adhere to the Community Health Center, Inc. policies and procedures of exhibiting professional skills in all contacts and ensuring that all activities are in support of the company’s mission statement and policies.

Requirements

  • Associate degree in a related field (e.g., healthcare, public health, social work, or human services).
  • Bilingual: Spanish and English proficiency required.
  • Experience in healthcare settings, community outreach, or navigating community resources.
  • Proficiency with Microsoft Office applications (Word, Excel, Outlook, PowerPoint).
  • Strong oral and written communication skills.
  • Excellent interpersonal skills, with the ability to build relationships and work effectively in a team-oriented environment.
  • Highly organized with strong attention to detail.
  • Ability to manage multiple tasks, adapt to changing priorities, and meet deadlines efficiently.
  • Understanding of and ability to access local community resources to support client needs.
  • Able to work independently with limited resources or collaboratively within a team.
  • Demonstrates maturity, flexibility, compassion, and a deep commitment to working with underserved and vulnerable populations.
  • Valid driver’s license required.

Nice To Haves

  • Preferred experience in crisis intervention, service coordination, advocacy, and working with vulnerable populations.
  • Experience with electronic health record systems and data entry preferred.
  • Experience working at or with Federally Qualified Health Centers (FQHC) is a plus.
  • Having a reliable vehicle is a plus.
  • Energetic, flexible, and willing to work non-traditional hours, including evenings and weekends.

Responsibilities

  • Educate individuals and communities about PrEP as an effective HIV prevention method and provide direct linkage to care for those seeking access.
  • Offer navigation services to assist with health insurance enrollment, PrEP provider identification, appointment scheduling, cost management, appointment reminders, and partner notification.
  • Conduct readiness screenings for PrEP, identify barriers to care, and assess benefits and insurance coverage to help clients access financial assistance or payor programs.
  • Support clients in navigating medical and social systems to become self-sufficient in managing their ongoing PrEP care and overall health.
  • Maintain accurate and timely patient records in electronic health systems, ensuring compliance with all confidentiality and data protection policies.
  • Enter HIV routine testing data into the CDC Secure Access Management Services (SAMS) portal weekly as part of the HIV Prevention Services grant reporting requirements.
  • Complete Prevention program monthly report, including outcomes, successes, challenges with a detailed narrative.
  • Follow all policies and procedures of the Community Health Center, Inc. to maintain professional standards and ensure alignment with the organization’s mission.
  • Develop and execute an outreach plan focused on raising awareness of HIV risk, PrEP options, and available resources.
  • Organize, promote, and facilitate statewide outreach events to educate the public, engage at-risk populations, and strengthen the network of community partners.
  • Provide HIV and Hepatitis C testing at community events and partner locations to identify at-risk individuals and connect them to prevention services.
  • Establish and maintain partnerships with community organizations and draft Memorandums of Understanding (MOUs) as necessary to formalize collaborations.
  • Develop strong working relationships with leadership, healthcare providers, and CKP staff to ensure the seamless coordination of HIV prevention, treatment, and STI screening services.
  • Actively participate in CKP staff meetings, trainings, and other organizational events to enhance skills and stay informed about the latest developments in PrEP care and HIV prevention.
  • Assist with special assignments and projects as assigned by the supervisor.
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