Prevention Counseling Program Manager

Center for Youth Services • Rochester, NY

5d

About The Position

The Center for Youth partners with young people to help them realize their full potential by creating opportunities, removing barriers, and promoting social justice. Its Counseling and Runaway and Homeless Youth (RHY) Department provides services for vulnerable youth, including prevention counseling, crisis nurseries, emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation.

The RHY Prevention Counseling Program Manager manages and supervises RHY Prevention Counselors, including Community Counselors, Triage Counselors, Youth & Family Counselors, and Safe Harbour Advocates. The Manager leads planning, prioritization, and evaluation of services, team outreach, and connections with providers, collaboratives, and committees. The role includes ongoing assessment of services, identifying opportunities for expansion, evaluating community or catchment-area needs, and developing possible responses. The Manager attends weekly Case Review and works closely with other RHY Managers.

This is a full-time position. The Manager participates in an on-call supervisor rotation for one week every five to six weeks, providing after-hours and weekend support to 24-hour residential and crisis programs.

Requirements

• Master's degree in Counseling, Human Services, or a related field and five years of human service experience with supervisory experience, or equivalent CPP/ICPS/CASAC certification or advanced training in chemical dependency prevention.
• Valid driver's license.
• Strong knowledge of chemical dependency and problem gambling prevention counseling.
• Strong management and supervisory techniques.
• Knowledge of crisis intervention, case management, advocacy, and strength-based problem-solving and decision-making models.
• Strong knowledge of adolescent development, including positive youth development, asset development, risk reduction, and protective factors.
• Knowledge of community resources.
• Strong literacy and communication skills.

Responsibilities

• Review and monitor OASAS contract objectives and maintain the New York State Safe Harbour database.
• Plan and develop the program on an ongoing basis, with a focus on assessment, counseling, and outcomes.
• Promote and develop effective connections with community resources, providers, and systems.
• Assess the needs of youth and families served.
• Ensure compliance with agency and funder requirements for record keeping, reporting, and evaluation.
• Supervise, guide, mentor, and evaluate the performance of Counselors and Advocates.
• Hire, train, orient, and mentor new counseling staff.
• Coordinate and lead team outreach activities.
• Attend weekly Case Review and work closely with other RHY Managers.
• Participate in the on-call supervisor rotation, providing after-hours and weekend support to residential and crisis programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager