Prevention Counseling Program Manager

Center for Youth Services•City of Rochester, NY
•$29 - $30

About The Position

The Prevention Counseling Program Manager manages and supervises the RHY Prevention Counselors, including Community Counselors, Triage Counselors, Youth & Family Counselors, and Safe Harbour Advocates. The role provides leadership in planning, prioritizing, and evaluating services, team outreach activities, and linkages with other providers, collaboratives, and committees. The Manager continually assesses team services, identifies potential for expansion, evaluates community and catchment-area needs, and develops possible responses. The Manager attends weekly Case Review and works closely with the other RHY Managers. The Counseling and Runaway and Homeless Youth (RHY) Department provides a continuum of services to vulnerable youth, including prevention counseling, crisis nurseries, emergency shelter, permanent and transitional housing, a food and clothing pantry, street outreach, and support for minor victims of commercial sexual exploitation. This is a full-time position with participation in an on-call supervisor rotation of one week every five to six weeks, providing after-hours and weekend support to 24-hour residential and crisis programs.

Requirements

  • Master's degree in Counseling, Human Services, or a related field and five years of human service experience with supervisory experience, or equivalent.
  • Valid driver's license.
  • Strong knowledge of chemical dependency and problem gambling prevention counseling.
  • Strong management and supervisory techniques.
  • Knowledge of crisis intervention, case management, advocacy, and strength-based problem-solving and decision-making models.
  • Strong knowledge of adolescent development, including positive youth development, asset development, risk reduction, and protective factors.
  • Knowledge of community resources.
  • Strong literacy and communication skills.
  • Participation in the on-call supervisor rotation: one week every five to six weeks, including after-hours and weekend support.

Nice To Haves

  • CPP, ICPS, or CASAC certification, or advanced training in chemical dependency prevention.

Responsibilities

  • Review and monitor OASAS contract objectives and maintain the New York State Safe Harbour database.
  • Plan and develop programs related to assessment, counseling, and outcomes.
  • Promote and develop effective connections with community resources, providers, and systems.
  • Assess the needs of youth and families served.
  • Ensure compliance with agency and funder record-keeping, reporting, and evaluation requirements.
  • Supervise, guide, mentor, and evaluate the performance of Counselors and Advocates.
  • Hire, train, orient, and mentor new counseling staff.
  • Coordinate and lead team outreach activities.
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