Prevention Case Associate

New Alternatives for ChildrenNew York, NY
Hybrid

About The Position

New Alternatives for Children, Inc. (NAC) is an award-winning not-for-profit agency dedicated to serving children and families with medical complexities, chronic illnesses, and disabilities throughout the five boroughs. To assist in achieving this mission, NAC is currently seeking a Case Associate to join its Special Medical Prevention Program. Our Prevention Program delivers a range of clinical, case management, and supportive services to families who are child-welfare involved and caring for children diagnosed with chronic or complex medical conditions. The goal is for families to remain intact while ensuring caregivers receive the appropriate support to meet their children's physical, developmental, and mental health needs. The Case Associate will assist Case Planners with casework activities and administrative case-related tasks. The ideal candidate will be strength-based, trauma-informed, culturally responsive and committed to family preservation and resilience. This is a citywide home and community-based program, and the candidate must have the ability to work independently and flex their hours on weekdays to meet the needs of youth and caregivers. Our hybrid model supports work-from-home when staff are not in the field. This position offers a highly rewarding opportunity to build relationships with underserved families and an exciting opportunity to be part of an innovative multidisciplinary team comprised of pediatricians, nurses, psychiatrists, psychologists, clinicians, case associates, education and resource specialists, and more!

Requirements

  • Bachelor's degree in social work or related field
  • Prior experience working with families in a child welfare setting is preferred
  • Excellent written, verbal, interpersonal, and engagement skills
  • Excellent organizational skills and the ability to work independently

Nice To Haves

  • Proficiency in Spanish is preferred (and includes a salary differential)

Responsibilities

  • Home visits to assess family resource needs and assist caregivers with establishing structure and routine for their children.
  • Accompany clients to community-based appointments including school meetings, medical appointments, public assistance, housing, etc. to provide support and advocacy.
  • Contact schools, doctors, in-home service providers, mental health, substance use and domestic violence programs to gather ongoing information on clients' service needs.
  • Assist clients in obtaining grants and benefits.
  • Assist with case management and case-related administrative tasks including filing, documentation, and data entry using the agency's electronic health record.
  • Participate in case reviews, individual and group supervisions, department meetings, and agency-wide training.
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