About The Position

Morris Group, Inc., a family-owned machine tool distribution network, is seeking a Field Service Maintenance Technician for HFO Chicago, its Haas CNC machine tool and rotary products distribution division. The role involves traveling from home to customer facilities throughout a regional territory to install equipment and perform preventative maintenance inspections. The company provides a vehicle and pays gas expenses for work travel. The technician uses online technical documents, how-to videos, and checklists to guide maintenance procedures, and completes accurate service documentation for the office and customers. Maintenance-procedure training is included in onboarding; prior CNC experience is a plus but is not required. The position reports directly to the Service Manager and requires flexible hours, frequent travel and driving, and the ability to meet physical and safety demands at industrial customer sites.

Requirements

  • Demonstrated ability in mechanical or electrical repair and/or maintenance.
  • Ability to read and interpret procedures and how-to guides.
  • Excellent communication skills.
  • Reliability.
  • Ability to meet the physical requirements of the job, including regularly lifting 40–50 pounds.
  • Ability to work flexible hours and travel and drive frequently throughout a regional territory.
  • Ability to use a laptop, smartphone, and various software applications.
  • Ability to access all areas of premises and perform bending, twisting, stooping, reaching, and lifting of moderate to heavyweight material up to 50 pounds, with assistance from equipment or other employees.
  • Ability to frequently use hands and arms; required vision includes close, distance, and peripheral vision, depth perception, and adjusting focus.
  • Ability to work responsibly and professionally at dynamic job sites with tight timelines, changing priorities, and interaction with customers and team members.
  • Ability to stand, walk, bend, kneel, crouch, climb, and reach for extended periods while servicing equipment.
  • Ability to work in tight spaces or awkward positions, including equipment interiors and elevated areas.
  • Strong hand-eye coordination and fine motor skills for precise electrical, mechanical, and diagnostic work.
  • Ability to work in industrial environments with exposure to noise, lubricants, coolants, metal chips, and other manufacturing conditions while wearing required personal protective equipment.
  • Ability to concentrate and remain focused while prioritizing multiple tasks, responsibilities, and projects; ability to sit for prolonged periods.

Nice To Haves

  • Prior CNC experience is a plus but is not required.
  • Software experience such as Microsoft Office is a plus.

Responsibilities

  • Travel to customer sites to install machine tool equipment and perform preventative maintenance inspections.
  • Use online technical documents, how-to videos, and checklists to guide maintenance procedures.
  • Complete and submit accurate documentation to the office and customers regarding the status of services provided.
  • Perform related duties as required.

Benefits

  • Competitive starting salary.
  • Comprehensive health benefits, including a zero-premium medical plan, vision, dental, and company-paid life insurance.
  • Three or more weeks of vacation to start.
  • Ten company-paid holidays.
  • 401(k) retirement plan with company contribution.
  • Tuition reimbursement.
  • Employee appreciation events and perks.
  • Employee Assistance Program.
  • Company-provided vehicle and company-paid gas expenses for work travel.
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