Hotel Engineer | Hotel Indigo Austin | Holiday Inn Express Downton Austin

Horseshoe Bay Resort • Austin, TX

3d

About The Position

Crescent Hotels & Resorts is seeking a skilled, hands-on Preventative Maintenance Engineer to maintain the upkeep, safety, and appearance of the hotel through preventative maintenance and work-order completion. The role supports well-maintained facilities and a positive guest experience across guest rooms, public areas, back-of-house spaces, and the property grounds.

The engineer performs scheduled room-care maintenance and minor repairs; inspects and troubleshoots electrical, plumbing, and hotel equipment; and assists with repairs to appliances, kitchen and laundry equipment, boilers, pool systems, HVAC units, and mechanical systems. Duties also include pool servicing, maintaining the building exterior and grounds, repairing furniture and finishes, responding to guest requests, communicating maintenance needs, supporting other maintenance team members, and following safety protocols and company policies.

The position requires a flexible schedule, including weekends and holidays based on hotel needs. The employee may need to operate heavy machinery and must be able to lift, push, or pull up to 50 pounds and work in varying temperatures and conditions. Professionalism, courtesy, reliable work habits, adaptability, and attention to guest and associate safety are expected.

Requirements

• Previous hotel maintenance or engineering experience is preferred.
• Knowledge of HVAC, electrical, plumbing, and mechanical systems.
• Ability to read and interpret work orders, safety rules, operating and maintenance instructions, and procedure manuals.
• Strong problem-solving skills and attention to detail.
• Excellent communication and guest service skills.
• Ability to lift, push, or pull up to 50 pounds.
• Ability to work in varying temperatures and conditions.
• Ability to work a flexible schedule, including weekends and holidays, based on hotel needs.

Nice To Haves

• Previous hotel maintenance or engineering experience.

Responsibilities

• Perform scheduled preventative maintenance assignments in guest rooms, public areas, and back-of-house spaces.
• Complete work orders and minor repairs, including replacing ceiling tiles and light bulbs, patching vinyl, and touching up paint.
• Inspect, troubleshoot, and perform routine maintenance on electrical systems, plumbing fixtures, and hotel equipment.
• Assist with routine and major repairs of small appliances, kitchen and laundry equipment, boilers, pool systems, HVAC units, and mechanical systems.
• Safely and effectively maintain and operate power tools, hand tools, and other equipment.
• Service and maintain the hotel pool, including testing and adjusting chemical levels, cleaning filters, and completing maintenance logs.
• Maintain the building exterior and grounds, including landscaping, painting, and snow removal when applicable.
• Refurbish and repair furniture, fixtures, and finishes in guest rooms and public spaces.
• Respond promptly and professionally to guest requests, questions, and concerns.
• Communicate maintenance status and needs clearly and promptly to management and other departments.
• Lead and assist other maintenance team members with daily tasks and special projects.
• Comply with safety protocols and company policies, including hotel security procedures.
• Operate heavy machinery as needed.
• Work a flexible schedule, including weekends and holidays, based on hotel needs.
• Perform other job-related duties as assigned.
• Treat guests and associates courteously and respectfully, maintain professional conduct, and meet hotel standards for work procedures, dress, grooming, punctuality, and attendance.
• Adapt to changes in the work area and hotel procedures, learn or improve skills, solve routine problems, and ask for help when needed.
• Follow security policies and procedures, particularly those concerning key controls, lifting heavy objects, chemical use, and reporting hazards or safety concerns.

Benefits

• Highly competitive wages.
• An exceptional benefit plan for eligible associates and their family members.
• 401(k) matching program for eligible associates.
• Flexible scheduling.
• Discounts at Crescent-managed properties in North America for associates and their family members.
• Health and wellness programs.
• Learning and development opportunities.
• Travel discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed