Hotel Engineer | Hotel Indigo Austin | Holiday Inn Express Downton Austin

Crescent Careers • Austin, TX

2d

About The Position

Crescent Hotels & Resorts is seeking a skilled, hands-on Preventative Maintenance Engineer to maintain the hotel’s upkeep, safety, and appearance through preventative maintenance and work-order completion. The role supports guest satisfaction by keeping guest rooms, public areas, back-of-house spaces, equipment, and grounds in good condition. It also involves responding professionally to guest requests, communicating maintenance needs, supporting other maintenance team members, and following safety and company policies.

The position requires flexibility to work weekends and holidays based on hotel needs. The associate may operate heavy machinery and must be able to lift, push, or pull up to 50 pounds and work in varying temperatures and conditions. Crescent emphasizes courteous, professional guest interactions, dependable work habits, adaptability, and adherence to safety and security procedures.

Requirements

• Previous hotel maintenance or engineering experience is preferred.
• Knowledge of HVAC, electrical, plumbing, and mechanical systems.
• Ability to read and interpret work orders, safety rules, operating and maintenance instructions, and procedure manuals.
• Strong problem-solving skills and attention to detail.
• Excellent communication and guest service skills.
• Ability to lift, push, or pull up to 50 pounds and work in varying temperatures and conditions.
• Professional and courteous conduct with guests and associates.
• Adaptability to changes in the work area and hotel procedures, and willingness to learn or improve skills.
• Ability to solve routine work problems and ask for assistance when unsure how to perform a task.
• Adherence to hotel security policies and procedures, including key controls, safe lifting, chemical use, and reporting safety hazards.

Nice To Haves

• Previous hotel maintenance or engineering experience.

Responsibilities

• Perform scheduled preventative maintenance assignments, including room care, in guest rooms, public areas, and back-of-house spaces.
• Complete work orders and minor repairs, such as replacing ceiling tiles and light bulbs, patching vinyl, and touching up paint.
• Inspect, troubleshoot, and perform routine maintenance on electrical systems, plumbing fixtures, and hotel equipment.
• Assist with routine and major repairs to hotel equipment, including small appliances, kitchen and laundry equipment, boilers, pool systems, HVAC units, and mechanical systems.
• Maintain and safely operate power tools, hand tools, and other equipment.
• Service and maintain the hotel pool, including testing and adjusting chemical levels, cleaning filters, and completing maintenance logs.
• Maintain the building exterior and grounds, including landscaping, painting, and snow removal when applicable.
• Refurbish and repair furniture, fixtures, and finishes in guest rooms and public spaces.
• Respond promptly and professionally to guest requests, questions, and concerns.
• Communicate maintenance status and needs clearly and promptly to management and other departments.
• Lead and assist other maintenance team members with daily tasks and special projects.
• Follow safety protocols, company policies, and hotel security procedures, including key controls, safe lifting, chemical handling, and reporting hazards.
• Operate heavy machinery as needed.
• Work a flexible schedule, including weekends and holidays, based on hotel needs.
• Perform other job-related duties as assigned.

Benefits

• Highly competitive wages.
• Exceptional benefit plan for eligible associates and their family members.
• 401(k) matching program for eligible associates.
• Flexible scheduling.
• Discounts at Crescent-managed properties in North America for associates and their family members.
• Health and wellness programs.
• Learning and development opportunities.
• Travel discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed