President, Integrated Care Delivery

Banner Health • Phoenix, AZ

2d

About The Position

The President, Integrated Care Delivery plans, organizes, directs, and evaluates enterprise-wide care delivery operations to support high-quality patient services and financial performance. As a senior leadership team member, the role helps determine strategy, policy, goals, initiatives, and operational performance, and ensures company strategies are implemented across regions in line with customer service, physician relations, workforce, and financial objectives.

The President leads a diverse portfolio of care delivery operations, working with physicians, operational leaders, corporate executives, and system support services. The role oversees clinical service line administration and development in partnership with physician leaders, and provides executive oversight of facilities, construction, major builds, and site expansion. It is accountable for using resources effectively and for achieving service, clinical, and financial outcomes while supporting the organization’s mission, vision, values, and standards.

The position is based in Phoenix, Arizona, within Banner Health Corporate, and works the day shift. The job posting describes an option to participate in health, financial, and security benefits and possible eligibility for the Management Incentive Program.

Requirements

• Advanced academic preparation equivalent to an MHA, MBA, or MS in health or hospital administration, business administration, or a related professional field.
• Strong knowledge and understanding of healthcare operations, demonstrated through at least 10 years of progressive experience in a major healthcare organization or health system as a care delivery operations leader.
• Ability to communicate persuasively in a way that engenders understanding and trust.
• Demonstrated ability to provide leadership that reinforces the organization’s mission, vision, and values.
• Ability to lead with a positive attitude and flexibility in changing situations, identify problems, and suggest solutions.
• Effective problem-solving skills in a team environment, including developing and implementing solutions.
• Demonstrated analytical, problem-solving, and negotiation skills.

Nice To Haves

• Experience successfully integrating acquired or partnered organizations.
• Previous experience with a large, nonprofit healthcare system.
• Additional related education and/or experience.

Responsibilities

• Develop and implement strategies to achieve business outcomes, including return on investment, capital development, growth, and high-quality customer service.
• Lead integration of new and expanded operations and services, supporting timely decisions consistent with the system’s mission, vision, and values.
• Develop and monitor financial and clinical performance outcomes, and maintain budgeting and capital planning disciplines with community operating management.
• Maintain an effective internal control environment, safeguard assets, support compliance with policies and procedures, and ensure adherence to applicable laws and regulations.
• Build understanding and trust through two-way communication with customers, physicians, and employees, and promote an environment of choice.
• Hold facility and service area executives accountable for plans and performance targets; help resolve operational issues and provide counsel, guidance, and direction.
• Develop competencies that support professional growth and the company’s long-term success.
• Lead clinical service line administration and development in partnership with physician leadership, aligning service lines strategically and operationally and supporting growth and patient-centered outcomes.
• Foster governance structures that integrate physician and administrative perspectives to advance clinical program excellence.
• Provide executive oversight of facilities and construction, including strategic program development for major builds and site expansion.
• Partner with facilities, planning, and finance leaders to deliver capital projects on time, within budget, and in alignment with system strategy and community needs.
• Influence leaders across organizational levels and regions, promote consistency while respecting regional and entity differences, and direct appropriate use of resources.
• Ensure operational strategies and services support the company’s mission, vision, values, strategic initiatives, and performance standards.

Benefits

• Option to participate in health, financial, and security benefits.
• May be eligible for the Management Incentive Program as part of the Total Rewards package.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive