President and Chief Operating Officer -Brigham and Women's Faulkner Hospital

Mass General Brigham•Conversion Only - Massachusetts, MA

2d•Onsite

About The Position

As a senior leader within the MGB Community and Office of the COO, the PCOO provides input for system initiatives, participates actively in system-wide planning and operations groups, and champions system-wide programs, such as Enterprise Asset Management, Ambulatory Care Transformation, Digital Initiatives, Value-Based Care, and Site of Care planning, among others. The PCOO ensures that hospital functions, such as communications, marketing, IT, HR, and others, are fully and appropriately integrated into the corresponding system-wide functions.

Requirements

Master’s Degree, Health Administration or Related Field of Study
8-10 administrative/management experience required, preferably in a community environment.
Supervisory experience required.
Strong strategic and analytical skills, with the ability to develop and implement effective healthcare solutions.
In-depth knowledge of healthcare regulations, policies, and standards.
Strong business acumen, with the ability to develop and execute successful business strategies.
Ability to work well under pressure, meet deadlines, and manage multiple projects simultaneously.

Nice To Haves

Doctorate, Related Field of study – Preferred

Responsibilities

Responsible for Inpatient and Outpatient Operations, including interdisciplinary initiatives with nursing, clinical support services, and hospital-based faculty, and clinical and operational initiatives.
Works with local and system leaders to develop performance goals aligned with the MGB system goals and strategy; monitors appropriate metrics to ensure goals are met.
Ensures safe, high-quality, efficient, and effective delivery of services.
In collaboration with interdisciplinary hospital, nursing, and physician leaders, directs the development and implementation of process improvement initiatives to enhance patient safety and quality measures across the continuum of care.
Assures compliance with TJC, OSHA, DPH, and state and federal regulations.
Partners with Compliance for audits as needed and/or directed.
In alignment with MGB leadership and policies and serves as the liaison between the hospital and the local community.
Works with MGB community health leaders to engage on community health needs and with community leadership to further the MGB mission and the hospital’s role in promoting it.
Collaborates with leadership at other hospitals on issues related to board relations, community relations, medical affairs, and philanthropy.
Ensures healthy, collaborative relationships among faculty, nurses, and staff.
Overseeing nursing and operational leadership; ensures the provision of collaborative, safe, and high-quality care, and the timely and efficient use of the assets across MGB.
Leads Enterprise Asset Management activities, including achieving alignment with system performance goals and initiating improvement processes locally to optimize operational efficiency.
Analyzes data to understand the drivers of capacity and works with clinical and operational teams to improve access and throughput, including key metrics such as adjusted length-of-stay, discharge times, and testing/consultation turnaround times.
Performs other duties as assigned
Comply with all policies and standards