Preschool Admissions Coordinator

The Pillars: Mission Team•San Antonio, FL

9d•Hybrid

About The Position

Lantern Learning Group is seeking an engaging, relationship-focused Admissions Coordinator who is passionate about delivering exceptional customer service and building strong relationships with families. This role serves as a trusted guide for prospective families from initial inquiry through enrollment and supports enrollment growth across our school communities.

Requirements

Exceptional written and verbal communication skills.
Strong interpersonal skills with the ability to build trust and rapport quickly.
Highly organized with excellent attention to detail.
Ability to manage multiple priorities while maintaining a high level of responsiveness.
Strong problem-solving and critical-thinking skills.
Ability to work independently while collaborating effectively with cross-functional teams.
Proficiency with Microsoft Office Suite, CRM systems, and enrollment management platforms.
Knowledge of early childhood education and the competitive school market is a plus.
Passion for helping families find the best educational experience for their child.
Frequent speaking, listening, computer use, and extended screen time.
Occasional walking and standing during school tours, enrollment events, and community outreach activities.
Ability to occasionally lift up to 25 pounds for event setup and marketing materials.
Proficiency in speaking, reading, and writing English.
Ability to travel locally and occasionally outside the immediate area for training, meetings, and organizational events.
Occasional evening or weekend work may be required to support school events and enrollment initiatives.

Nice To Haves

Bachelor's degree in Education, Communications, Business Administration, Marketing, or a related field preferred.
Two or more years of experience in admissions, enrollment management, customer service, sales, hospitality, education, or a related field preferred.
Experience working directly with families, customers, or clients in a relationship-driven environment.

Responsibilities

Serve as the first point of contact for prospective families, providing timely, professional, and welcoming support via phone, email, and other communication channels.
Guide families through the admissions and enrollment process, clearly explaining programs, tuition, availability, and enrollment requirements.
Build meaningful relationships with prospective families through consistent follow-up and personalized communication.
Ensure a positive and seamless experience from inquiry through enrollment.
Manage inquiries, tours, applications, and enrollment activity within company systems and databases.
Maintain accurate records related to classroom availability, waitlists, and enrollment status.
Monitor admissions activity and provide regular updates on enrollment progress and trends.
Support efforts to achieve school and organizational enrollment goals.
Coordinate school tours, open houses, and enrollment events in partnership with School Directors and regional leaders.
Collaborate with school leadership to ensure prospective families receive an exceptional introduction to each school community.
Partner with operations, marketing, and school leaders to identify opportunities to increase enrollment and improve the family experience.
Participate in regular meetings to review admissions performance, market conditions, family feedback, and strategic initiatives.
Support community outreach efforts, local events, and marketing initiatives designed to increase brand awareness and connect with prospective families.
Represent Lantern Learning Group professionally at events and community engagements.