Admissions Coordinator

CDL Schools LLC•Oceanside, CA

7d•Onsite

About The Position

Troops into Transportation is seeking energetic, organized, and people-oriented professionals to join their Admissions team in the Camp Pendleton area. This role is ideal for individuals who want to grow with a leading provider of commercial driver training. While extensive admissions experience is not required, strong communication, organization, customer service skills, and a willingness to learn are essential. The Admissions Coordinator is often the first point of contact for prospective students, guiding them through understanding program options, scheduling appointments, completing the admissions process, and preparing for CDL training. This customer-facing position involves a blend of communication, follow-up, organization, and administrative support, with interactions occurring via phone, text, electronic means, and in person.

Requirements

High school diploma or equivalent
Strong communication and interpersonal skills
Professional and confident telephone presence
Strong customer-service orientation
Good organizational skills and attention to detail
Ability to manage multiple priorities and follow through on commitments
Comfortable working with computers, web-based systems, and CRM platforms
Working knowledge of Microsoft Office
Ability and willingness to learn new systems and processes
Dependable, positive, and comfortable working in a fast-moving environment

Nice To Haves

Military experience or affiliation.
Experience in admissions, recruiting, sales, customer service, call centers, education, hospitality, administrative support, or other customer-facing positions can be valuable.
Candidates who may not have traditional admissions experience but have the drive, communication ability, and professionalism to learn the business and grow into greater responsibility.

Responsibilities

Respond to inbound calls, inquiries, and walk-in prospective students.
Conduct outbound calls, appointment confirmations, text messages, and other follow-up communications.
Help prospective students understand CDL training programs and the admissions process.
Schedule appointments and accurately track appointment activity, including shows and no-shows.
Support Admissions Advisors with prospective students as they move from initial inquiry toward enrollment.
Greet prospective students, current students, and guests professionally.
Assist applicants with paperwork and collect required admissions documentation.
Enter, upload, scan, and maintain accurate applicant and student information.
Submit appropriate financing and loan documentation for processing.
Maintain enrollment records and assist with collection of applicable payments and application fees.
Support preparation of training rosters, student schedules, and internal appointments.
Maintain organized paper and electronic student files.
Work closely with Admissions, Training, Finance, and other team members to create a smooth student experience.
Participate in meetings, training, and occasional company activities as required.
Take on additional responsibilities as the organization grows.