Presales, Systems Engineer

Hewlett Packard Enterprise • Toronto, ON

2d • $146,000 - $343,000 • Remote

About The Position

HPE Networking is a leading provider of AI-driven next-generation networking solutions. We advance the way people live and work. We bring together curious minds to create breakthrough technology solutions, helping our customers make their mark on the world. HPE Networking is redefining the Edge - leading next-generation network solutions for the mobile service provider. We are focused to transform businesses with the combined power of compute, context, control, analytics, automation and secure connectivity. We help some of the largest and most exciting companies globally to modernize their networks to meet the demands of a digital future. Sounds like you? Then we have the right opportunity—we are looking for a Pre-Sales Systems Engineer to join us to support our Tier 2 Service Providers. An HPE Networking Pre-Sales Systems Engineer provides pre-sales technical sales for the world’s most complex service provider networks, and crafts solutions designed to meet and exceed our customer’s business requirements. As a Senior Pre-Sales Systems Engineer, the SE will be responsible for managing the technical close. In order to accomplish this the SE will ensuring customer satisfaction with the technical sales process. With a proven track record of successful sales support activity, the Systems Engineer will be consultative: presenting and articulating the capabilities and values of a HPE Solution as it relates to customer business requirements and compared to those of our competitors. The preferred candidate will have career level experience with networking infrastructure technologies at major service providers and wireless carriers in the US. The SE will partner with HPE's Account Managers in the Tier 2 Service Providers to qualify opportunities and convert leads into successful engagements. The Systems Engineer must combine excellent sales and consultative skills with an expert understanding of advanced and emerging technologies, and an emphasis on complex service provider infrastructure networks. This Systems Engineer will proactively drive the customer technology decision process to closure. This career-level position requires the ability to lead in a team environment and to collaborate on the development of innovative, tailored solutions for customers. Solution selling is a must, and the SE needs to understand the various ways a solution may be delivered and have the ability to anticipate what will work best for this customer. By combining technical expertise with business acumen this role instrumental to driving HPE Networking solutions delivering business value to our customers. About the position… In this direct, customer-focused SE role you will own the customer technical decision maker. You will be creating and defining a Technology Roadmap for a Tier-1 mobility service provider. You will need deep technical knowledge including strong hands-on experience with HPE Networking (Juniper) products, and good insights into competitor's products and solutions The Sales Engineer serves as the technical expertise for sales efforts, creating and proposing solutions - with the full range of HPE Networking products and solutions at your disposal - that fits the customer requirements and addresses the customer’s needs. For this role the ideal candidate comes with proven experience in working with Service Provider networks, and has demonstrated the ability to develop trusted and long-lasting relationships with our key customer technical decision makers through an in-depth understanding of customer's needs, priorities, organizational structure and decision process. Beyond the classical networking and network product know-how, the topics of virtualization and automation are becoming an important criteria in many customer tenders and discussions. Therefore, Systems Engineers should be able to lead the discussion also in this area with presentations, demonstrations, etc. You will also be Interfacing with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.

Requirements

• Bachelor’s Degree and/or Master’s degree in engineering or related field, OR have significant experience in networking technical and pre-sales activities roles.
• A minimum of 6+ years of technical professional, pre-sales/post-sales work experience.
• Expert level knowledge in routing technologies.
• Knowledge of routing protocols including MPLS, Segment Routing, BGP, etc. is a MUST.
• Experience in some of the following areas: Security, Automation, Cloud/DC, Security, Network Virtualization.
• History of working with Service Provider networks in a technical/pre-sales role as a Sales/Systems Engineer and/or Network architecture role.
• Hold specific Networking certifications (HPE, Juniper, Cisco, etc. E.g., JNCIA, JNCIS, JNCIP, JNCIE, CISSP, CCIE, etc.).
• Knowledge and/or strong curiosity about network automation, network virtualization, agentic AI, and MCP.
• Experienced in creating solutions sales offerings spanning multiple product and service portfolios in a very competitive market.
• An effective, articulate, communicator with strong customer-facing skills who can translate product knowledge into customer’s added business value.

Nice To Haves

• Knowledge in automation using e.g. Python, Ansible, Netconf-YANG, JSON, Openconfig, etc. is desirable.

Responsibilities

• Provides pre-sales technical sales for the world’s most complex service provider networks, and crafts solutions designed to meet and exceed our customer’s business requirements.
• Manages the technical close.
• Ensures customer satisfaction with the technical sales process.
• Presents and articulates the capabilities and values of a HPE Solution as it relates to customer business requirements and compared to those of our competitors.
• Partners with HPE's Account Managers in the Tier 2 Service Providers to qualify opportunities and convert leads into successful engagements.
• Proactively drives the customer technology decision process to closure.
• Leads in a team environment and collaborates on the development of innovative, tailored solutions for customers.
• Understands the various ways a solution may be delivered and has the ability to anticipate what will work best for this customer.
• Owns the customer technical decision maker.
• Creates and defines a Technology Roadmap for a Tier-1 mobility service provider.
• Serves as the technical expertise for sales efforts, creating and proposing solutions that fit the customer requirements and addresses the customer’s needs.
• Develops trusted and long-lasting relationships with key customer technical decision makers through an in-depth understanding of customer's needs, priorities, organizational structure and decision process.
• Leads discussions in the area of virtualization and automation with presentations, demonstrations, etc.
• Interfaces with both internal and external/industry experts to anticipate customer needs and facilitate solutions development.
• Creates solutions sales offerings spanning multiple product and service portfolios in a very competitive market.
• Works within a team in a very competitive market, maintaining a hands-on, customer-first approach towards business plan execution.

Benefits

• Health & Wellbeing: Comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach any career goals.
• Unconditional Inclusion: Flexibility to manage work and personal needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior