Presales Engineer

Convey (formerly Message Broadcast)•Denver, CO

1d•Remote

About The Position

Convey is seeking a motivated and technically skilled Presales Engineer to support our sales efforts in the utility sector and other regulated industries. In this role, you’ll help bring our SaaS solutions to life for prospective customers by delivering compelling product demonstrations, configuring solutions to fit client needs, and supporting the technical aspects of the sales cycle. This is an ideal opportunity for someone who enjoys problem-solving, translating business needs into technical solutions, and who is experienced at working cross-functionally with sales, product, and marketing teams. You’ll gain exposure to complex enterprise deals while building expertise in cloud communications and compliance-driven platforms.

Requirements

Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field (or equivalent practical experience).
3+ years of experience in a technical role supporting software or SaaS solutions—presales, technical consulting, or support roles preferred.
Strong verbal and written communication skills, with the ability to explain technical topics clearly to both technical and non-technical audiences.
Foundational understanding of cloud platforms (e.g., AWS, Azure), APIs, and software architecture principles, including microservices and modern programming languages.
Demonstrated ability to troubleshoot and think critically when evaluating technical options and client needs.
Comfortable working in cross-functional teams and supporting senior team members in delivering high-impact demos and technical presentations.
Eagerness to learn about new technologies, customer industries, and best practices in presales and solution design.

Nice To Haves

Experience with SaaS platforms or enterprise software is preferred.
Interest in or basic knowledge of regulated industries such as utilities, healthcare, or financial services. (Prior experience is a bonus but not required.)
Willingness to travel up to 25%-35% of the time for client meetings, team offsites, or industry events.

Responsibilities

Deliver clear, engaging, and tailored demonstrations of our SaaS platform, showcasing how our solutions address client pain points and business goals.
Participate in sales meetings to provide technical insight and assist in addressing customer questions about product capabilities, architecture, and integration.
Assist in designing and configuring solution components based on customer requirements, ensuring alignment with Convey’s capabilities.
Support the creation of documentation such as proposals, product overviews, and basic technical collateral used in the sales process.
Document feedback and observations from client interactions and share them with the product and engineering teams to support product improvement.
Maintain general awareness of competitive products and assist the team in identifying how our offering stands out in key areas.
Work closely with Enterprise Sales Executives, VP of Pre-Sales Engineering, and the broader sales team to support ongoing deals and improve internal processes.
Continuously build product knowledge and industry awareness through training, shadowing senior team members, and participating in team enablement sessions.

Benefits

A learning-focused environment with mentorship and career development
Exposure to enterprise clients in critical industries
Competitive salary and benefits
A collaborative team that values curiosity, communication, and impact
Fully covered Medical, Dental, and Vision coverage for employees
Cost share for dependents
401(K) plan with company match
Fully covered STD/LTD
Employee Assistance Program (EAP)
Paid Maternity Leave
12 weeks of paid parental leave for birthing parent
Paid Paternity Leave
Flexible PTO policy
12 paid holidays throughout the year, including winter recess for all employees between December 25th-January 1st
On-site gym available for free use in Denver, CO for employees based in the Denver area