Presales Engineer - US (m/f/x)

Makersite GmbH • Chicago, IL

12h • $95,000 - $110,000 • Remote

About The Position

Makersite is seeking a customer-facing Presales Engineer to support its sustainable product development and product lifecycle management platform. The role partners with Account Executives and Partner AEs throughout the sales cycle, taking ownership of technical presales from discovery through proof-of-value delivery. It translates customer business goals into technical requirements and solution designs, demonstrates how Makersite can address customer challenges, and communicates expected business and financial value.

The Presales Engineer leads technical discovery, product demonstrations, customer value workshops, Proof-of-Value engagements, and technical contributions to complex sales evaluations. The role also brings costing and cost-modelling expertise into the go-to-market organization, prepares implementation Statements of Work, supports technical RFP responses, and connects customer, sales, product, engineering, and subject-matter-expert teams. It requires hands-on work with enterprise customer data and the ability to manage several engagements while supporting international teams. This is a permanent position for someone residing in and legally permitted to work in the United States, specifically the East Coast or Central US. Successful applicants are expected to work East Coast hours.

Requirements

• Proven experience in customer-facing presales, solutions engineering, sales engineering, or technical consulting within enterprise software or SaaS.
• Experience supporting complex enterprise sales cycles and understanding technical discovery, solution design, and customer evaluation processes.
• Strong understanding of enterprise software environments, including ERP, PDM, PLM, CRM, and other enterprise data platforms.
• Experience with enterprise data, integrations, and IT environments, including data security, confidentiality, and information governance.
• Strong costing, cost-modelling, or financial-analysis experience and the ability to communicate the financial implications of business decisions.
• Ability to translate complex business challenges into technical solutions and explain how software functionality delivers tangible business value.
• Experience designing and delivering technical product demonstrations, including customized Proof-of-Value engagements.
• Experience defining Proof-of-Value success criteria, developing tailored solutions, and validating problem-solution fit.
• Experience contributing to complex technical RFPs and preparing technical documentation, solution proposals, and Statements of Work.
• Strong data skills, including working hands-on with complex datasets, identifying patterns, and maintaining accuracy and attention to detail.
• Excellent presentation and communication skills, including confidence representing the company to customers and engaging technical and non-technical stakeholders.
• Commercial awareness, understanding of the sales process, and ability to identify opportunities, build customer relationships, and support revenue generation.
• Fluency in written and spoken English and ability to explain complex technical concepts clearly.
• Adaptability and comfort working in a fast-paced, evolving software environment with new functionality and products at varying stages of maturity.
• Proactive, entrepreneurial mindset and motivation to help develop Makersite’s costing capabilities and contribute beyond a predefined role.
• Collaborative approach and ability to work across sales, engineering, product, and subject-matter-expert teams.
• Curiosity and willingness to learn new technologies, develop domain expertise, and expand technical capabilities.
• Flexibility and comfort supporting international teams and customers across time zones.
• Reside in and be legally permitted to work in the United States, specifically the East Coast or Central US.

Responsibilities

• Partner with Account Executives and Partner AEs throughout the sales cycle, owning the technical presales process from initial discovery through Proof-of-Value delivery.
• Lead technical discovery sessions to understand customers’ business objectives, challenges, workflows, data structures, and software environments.
• Translate business requirements and customer goals into technical requirements, solution designs, and relevant Makersite functionality.
• Identify problem-solution fit and explain how Makersite can improve processes and deliver measurable business value.
• Design, develop, and deliver product demonstrations suited to an evolving platform, new functionality, and varying product maturity.
• Lead customer value workshops to uncover opportunities, demonstrate potential impact, and build customer confidence.
• Own Proof-of-Value engagements by defining scope and success criteria and designing solutions to validate expected customer value.
• Bring costing and cost-modelling expertise to the go-to-market organization, help customers understand financial impact, and contribute to Makersite’s costing capabilities.
• Prepare Statements of Work for implementation engagements, clearly defining technical requirements, scope, and customer expectations.
• Contribute to technical RFP responses and provide technical expertise throughout customer evaluations.
• Bridge customers, sales, product, engineering, and subject matter experts, aligning business and technical stakeholders.
• Help customers understand how Makersite integrates with their enterprise data architectures and software environments.
• Work hands-on with customer data, maintaining accuracy, attention to detail, and quality through discovery, solution design, and Proof-of-Value delivery.
• Manage multiple customer engagements and deliverables while balancing technical work and customer-facing responsibilities.
• Support international sales teams across regions, adapting working hours, communication, and collaboration as needed.
• Identify opportunities to improve presales processes, solution delivery, and Makersite’s commercial positioning as the product and business evolve.

Benefits

• Competitive salary of USD 100,000–110,000.
• Performance-based bonuses.
• Health, dental, and vision plans with 100% coverage.
• 401(k) and retirement plans.
• 25 days of paid time off.
• Hybrid working flexibility, including the option to work from the Chicago office 2–3 days per week and flexibility for remote work.
• Access to the latest tools and equipment.
• Opportunities for personal and professional growth and advancement.
• Inclusive, supportive, values-driven culture and collaboration with an international team.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed