Prepress Supervisor (62582)

Walsworth•Marceline, MO

About The Position

The Prepress Support Supervisor leads and develops a team while coordinating production workflows and providing technical support for print projects. The role keeps work moving through Premedia, proofing, plate, press, and other assigned production areas, connecting people, technology, and production to deliver quality products safely, efficiently, and on time. The supervisor works across Customer Service, Entry, Sales, Purchasing, and manufacturing teams at multiple plants, and may oversee additional production areas based on business needs. The position involves planning and delegating daily work; training, coaching, and reviewing employees; coordinating crewing and production records; maintaining quality, safety, and housekeeping standards; resolving workflow bottlenecks; and supporting process improvements. It also provides technical and customer support for print workflows, files, proofing, templates, and production systems, while maintaining related documentation, customer resources, inventory records, and operational tools. Work beyond standard business hours, including weekend and on-call coverage, may be required.

Requirements

High school diploma.
One year of experience in a production area or graphic arts trade.
Strong organization, initiative, and ability to manage competing priorities.
Clear verbal and written communication and strong customer service skills.
Collaborative approach to working across teams and plants.
Ability to train, coach, and develop employees.
Knowledge of Premedia and Prepress workflows, file processing, proofing, templates, and manufacturing requirements.
Ability to learn and support the systems listed in the job description.
Strong troubleshooting, workflow coordination, and recordkeeping skills.
Ability to read, interpret, and follow instructions, procedures, and technical materials.

Nice To Haves

Bachelor’s degree in Business Administration or equivalent.

Responsibilities

Plan, prioritize, schedule, and delegate daily work.
Onboard and train employees, including providing system access and department orientation.
Coach employees, conduct performance reviews, and address counseling, corrective action, and personnel matters.
Manage time sheets, temporary department transfers, employee absences, and weekend and on-call coverage.
Maintain safety and housekeeping standards.
Coordinate daily workflow through proofing, plate, press, and assigned production areas.
Review crewing and production numbers, maintain records, and communicate results and issues.
Address quality concerns and nonconforming products, and track monthly rework and occurrences.
Manage the PMD list, resolve bottlenecks, and improve processes.
Develop, update, and maintain standard operating procedures.
Oversee file management, original and die storage, tier checks, and commercial repairs.
Support commercial and yearbook production, including seasonal expediting and rework.
Help implement new equipment and processes.
Answer technical and mechanical questions from Customer Service, Entry, Sales, and customers.
Partner with Entry and Purchasing on stock sizes, times out, version jobs, and complex projects.
Maintain stock calculators, template layouts, and template operations.
Troubleshoot proofing, uploads, downloads, and file-processing issues.
Support WPCDirect/Insite, SmartReview, AS400, Prodnet, and Prinergy, including account setup and system updates.
Manage folder renames, file deletions, and rejected and approved page maintenance.
Serve as a Monarch subject matter expert and backup for Production Support and Leads.
Keep internal documentation, customer resources, and website client tools current.
Send customer welcome, test-file, and new-account emails.
Manage archive requests, special-order cartons, the commercial sales sample library, and proofing supplies.
Provide inventory counts to Purchasing and perform receptionist duties as assigned.
Stay current on software, file types, and manufacturing specifications.
Perform other duties as assigned.