Prepress Supervisor

Walsworth•Marceline, MO

4d•Onsite

About The Position

Walsworth’s Prepress Support Supervisor leads and develops employees while coordinating technical support and production workflows through Premedia, proofing, plate, and press. The role connects people, technology, and production to help deliver quality products safely, efficiently, and on time. It works cross-functionally with Customer Service, Entry, Sales, Purchasing, and manufacturing teams across departments and plants, and may supervise additional production areas based on business needs. The supervisor plans and delegates daily work, trains and coaches employees, handles performance and personnel matters, and supports safety and housekeeping standards. The role coordinates workflow, production records, quality issues, bottlenecks, process improvements, procedures, file management, and production support. It also answers technical questions, assists customers and internal teams with complex print projects, and supports the systems and tools used for proofing, file processing, and production. This is a salary, office-position listing located in Marceline, Missouri, on the first (day) shift. Work beyond standard business hours, including weekend and on-call coverage, may be required.

Requirements

High school diploma.
One year of experience in a production area or graphic arts trade.
Strong organization, initiative, and ability to manage competing priorities.
Clear verbal and written communication and strong customer service skills.
Collaborative approach to working across teams and plants.
Ability to train, coach, and develop employees.
Knowledge of Premedia and Prepress workflows, file processing, proofing, templates, and manufacturing requirements.
Ability to learn and support the listed systems.
Strong troubleshooting, workflow coordination, and recordkeeping skills.
Ability to read, interpret, and follow instructions, procedures, and technical materials.

Nice To Haves

Bachelor’s degree in Business Administration or equivalent.

Responsibilities

Plan, prioritize, schedule, and delegate daily work.
Onboard and train employees, including providing system access and department orientation.
Coach employees, conduct performance reviews, and address counseling, corrective action, and other personnel matters.
Manage timesheets, temporary department transfers, employee absences, and weekend and on-call coverage.
Maintain safety and housekeeping standards.
Coordinate daily workflow through proofing, plate, press, and assigned production areas.
Review crewing and production numbers; maintain records and communicate results and issues.
Address quality concerns and nonconforming products, and track monthly rework and occurrences.
Manage the PMD list, resolve bottlenecks, and improve processes.
Develop, update, and maintain standard operating procedures.
Oversee file management, original and die storage, tier checks, and commercial repairs.
Support commercial and yearbook production, including seasonal expediting and rework.
Help implement new equipment and processes.
Answer technical and mechanical questions from Customer Service, Entry, Sales, and customers.
Partner with Entry and Purchasing on stock sizes, times out, version jobs, and complex projects.
Maintain stock calculators, template layouts, and template operations.
Troubleshoot proofing, uploads, downloads, and file-processing issues.
Support WPCDirect/Insite, SmartReview, AS400, Prodnet, and Prinergy, including account setup and system updates.
Manage folder renames, file deletions, and rejected and approved page maintenance.
Serve as a Monarch subject matter expert and backup for Production Support and Leads.
Keep internal documentation, customer resources, and website client tools current.
Send customer welcome, test-file, and new-account emails.
Manage archive requests, special-order cartons, the commercial sales sample library, and proofing supplies.
Provide inventory counts to Purchasing and perform receptionist duties as assigned.
Stay current on software, file types, and manufacturing specifications.
Perform other duties as assigned.