Prepared Foods Manager | Availability Required 4 am to 11 pm

New Seasons Market • Portland, OR

1d • Onsite

About The Position

Leads the Prepared Foods department and its staff, overseeing financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training, and performance management. The goal is to ensure the department provides an exceptional customer shopping experience with the highest level of service and product knowledge. This is a management/leadership position responsible for providing leadership in line with company values and promoting a positive and progressive work environment aligned with the company's mission, vision, values, and policies.

Requirements

• Previous customer service, food service (such as restaurants or catering), retail, or grocery experience required.
• 3+ years of food service management/supervision required, preferably in a high-volume environment.
• Previous supervisory experience required.
• Previous ordering/inventory management experience required.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Friendly and customer service oriented, with an interest in food and cooking.
• Skills to manage financial results, including labor and profit margin.
• Skills to plan, prioritize, and delegate work.
• Skills to train, coach, and hold staff accountable.
• Basic math and computation skills required.
• Proficiency with Microsoft Word, Outlook, Excel, with skills to learn new computer programs and systems.
• Skills to work independently, effectively manage own time, and multitask in a fast-paced environment.
• Self-motivated, with high attention to detail, quality, and presentation.
• Skills to read, understand, and follow through on verbal and written instructions and recipes.
• Must complete and maintain any required food and work safety trainings/certifications.

Nice To Haves

• Familiarity with culinary terminology and techniques and industry standard equipment preferred.
• Experience in recipe costing, inventory and ordering systems a plus.

Responsibilities

• Manages and provides oversight to all areas of the department.
• Directly manages all department staff, including review writing, scheduling, and providing ongoing coaching, development, and feedback.
• Assesses, prioritizes, and delegates tasks and production.
• Ensures consistency of department conditions.
• Ensures all areas of the department are stocked, rotated, faced, and adhere to merchandising standards and category schematics.
• Responsible for in-stock conditions in the department.
• Maintains appropriate inventory levels to achieve sales and margin goals.
• Orders Prepared Foods products according to anticipated sales and seasonal needs.
• Trains staff to write orders and production schedules consistent with department goals and standards to ensure the highest level of product availability.
• Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
• Plans for weekly ads, events, and holidays using tools and reports.
• Works with store management to understand and respond to current store trends.
• Maintains professional vendor relationships.
• Coordinates with the Operations department to plan and conduct in-store tastings.
• Ensures customer special orders are accurately placed and delivered.
• Receives and unloads merchandise; checks quality, count, and condition.
• Communicates any issues to management and the merchandising team.
• Stocks and rotates products with attention to product quality and expiration dates.
• Maintains the organization, rotation, and cleanliness of backstock areas.
• Assists customers with product selection.
• Shares product knowledge with customers.
• Makes recommendations and suggestions based on customer needs.
• Assists with food preparation and production.
• Wraps, weighs, and prices products according to department policy.
• Processes customers’ made-to-order items accurately and expeditiously.
• Plans, leads, and analyzes the monthly perishable inventory.
• Demonstrates ability to multitask and manage own time.
• Adjusts priorities, productivity, efficiency, and speed based on needs and conditions of the department and store.
• Responds to and follows through on emails and other communications in a timely manner.
• Demonstrates an understanding of basic Human Resources concepts; works with resources at store level to increase knowledge.
• Establishes and maintains effective verbal and written communication systems.

Benefits

• Availability Required 4 am to 11 pm

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed