Prepared Foods Manager

Good Food Holdings Companies • Portland, OR

3d • Onsite

About The Position

Leads Prepared Foods department and staff, including financial stewardship, customer service, department conditions, merchandising, food safety, work safety, communication, hiring, training and performance management. Ensures the department provides an exceptional customer shopping experience, with the highest level of service and product knowledge. This is a management / leadership position. You are responsible for providing leadership in line with company values and promoting a positive and progressive work environment in alignment with our company mission, vision values and policies.

Requirements

• Previous customer service, food service such as restaurants or catering, retail or grocery experience required.
• 3 + years food service management/supervision required, preferably in a high-volume environment.
• Previous supervisory experience required.
• Previous ordering/inventory management experience required.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Friendly and customer service oriented, with an interest in food and cooking.
• Skills to manage financial results, including labor and profit margin.
• Skills to plan, prioritize and delegate work.
• Skills to train, coach and hold staff accountable.
• Familiarity with culinary terminology and techniques and industry standard equipment preferred.
• Basic math and computation skills required.
• Proficiency with Microsoft Word, Outlook, Excel, with skills to learn new computer programs and systems. Experience in recipe costing, inventory and ordering systems a plus.
• Skills to work independently, effectively manage own time and multitask in a fast-paced environment.
• Self-motivated, with high attention to detail, quality and presentation.
• Skills to read, understand and follow through on verbal and written instructions and recipes.

Nice To Haves

• Familiarity with culinary terminology and techniques and industry standard equipment preferred.
• Experience in recipe costing, inventory and ordering systems a plus.

Responsibilities

• Manages and provides oversight to all areas of the department. Directly manages all department staff, including review writing, scheduling and providing ongoing coaching, development and feedback. Assesses, prioritizes and delegates tasks and production.
• Ensures consistency of department conditions. Ensures all areas of department are stocked, rotated, faced and adhere to merchandising standards and category schematics.
• Responsible for in-stock conditions in department. Maintains appropriate inventory levels to achieve sales and margin goals.
• Orders Prepared Foods products according to anticipated sales and seasonal needs. Trains staff to write orders and production schedules consistent with department goals and standards to ensure the highest level of product availability.
• Builds displays and arranges department products to make attractive presentations, highlighting featured/unique/seasonal items.
• Plans for weekly ads, events and holidays using tools and reports. Works with store management to understand and respond to current store trends.
• Maintains professional vendor relationships.
• Coordinates with Operations department to plan and conduct in-store tastings.
• Ensures customer special orders are accurately placed and delivered.
• Receives and unloads merchandise; checks quality, count and condition. Communicates any issues to management and merchandising team.
• Stocks and rotates products with attention to product quality and expiration dates.
• Maintains the organization, rotation and cleanliness of backstock areas.
• Assists customers with product selection. Shares product knowledge with customers. Makes recommendations and suggestions based on customer needs.
• Assists with food preparation and production. Wraps, weighs and prices products according to department policy.
• Processes customers’ made-to-order items accurately and expeditiously.
• Plans, leads and analyzes the monthly perishable inventory.
• Demonstrates ability to multitask and manage own time. Adjusts priorities, productivity, efficiency and speed based on needs and conditions of department and store.
• Responds to and follows through on emails and other communications in a timely manner.
• Demonstrates an understanding of basic Human Resources concepts; works with resources at store level to increase knowledge. Establishes and maintains effective verbal and written communication systems.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week)
• 401(k) program (for staff 21+ years of age, after 60 days)
• PTO accrual
• Paid holidays (depending on schedule and tenure)
• Supplemental leave pay (such as parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed