Prepared Foods Assistant Manager - Union - AVAILABILITY REQUIRED 4AM TO 9PM

Good Food Holdings Companies • Portland, OR

13h • $23 - $33 • Onsite

About The Position

Partners with the Prepared Foods Manager to operate the department, overseeing financial stewardship, customer service, department conditions and operations, merchandising, food safety, work safety, communication, and task delegation. The goal is to ensure the department provides an exceptional customer shopping experience with the highest level of service and product knowledge, while also contributing to a positive and collaborative work environment.

Requirements

• Must complete and maintain any required food and work safety trainings/certifications.
• Engages the customer in a friendly manner by seeking opportunities to exceed customer expectations and enhance the customer experience.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs and demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values.
• Demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Works cooperatively and positively with fellow team members, customers and vendors spiriting a respectful workplace where everyone is welcome.
• Gives and receives feedback in a constructive manner demonstrating company “Speak Up & Listen” culture.
• Responds to feedback in order to improve performance.
• Conserves company resources.
• Works in a manner consistent with company mission, vision and values and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state and federal regulatory agencies.
• Contributes to store cleanliness, maintains equipment.
• Informs store/department management of any problems.
• Observes all company rules and policies.
• Understands and complies with specific department or location guidelines, tasks and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks, in behaviors in the workplace, and in interactions with co-workers, customers, and the community.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Builds trust and respect through dependability, organization and follow through.
• Promotes a collaborative team environment through recognition, leading by example and working alongside staff.
• Demonstrates approachability and fosters open communication.
• Creates an environment where staff are invested and encouraged to contribute ideas.
• Demonstrates ability to adapt approach to different learning styles among staff.
• Reports any staff issues or conflicts to department manager, store leadership, and/or human resources.
• Previous customer service, food service, retail or grocery experience preferred.
• Demonstrated commitment to valuing diversity and contributing to an inclusive working and learning environment
• Knowledge of retail grocery Prepared Foods, Deli or food production department and / or similar restaurant, café or food industry experience required.
• Previous supervisory or management experience preferred.
• Mid-level proficiency with MS Office.
• Working knowledge with POS, inventory or other retail specific software preferred with skills to learn new software and computer programs.
• Financial acumen regarding sales and margin preferred.

Responsibilities

• Partners with Prepared Foods Manager to operate all areas of the department.
• Assists in training and coaching staff.
• Prioritizes and delegates tasks and production.
• Ensures consistency of department conditions.
• Ensures all areas of department are stocked, rotated, faced and adhere to merchandising standards and category schematics.
• Partners with department manager to ensure satisfactory in-stock conditions in department.
• Maintains appropriate inventory levels to achieve sales and margin goals.
• Orders Prepared Foods products according to business needs.
• Maintains appropriate inventory levels to achieve business goals.
• Builds displays and arranges department products to make attractive presentations, in accordance with merchandising standards and category schematics, highlighting featured/unique/seasonal items.
• Implements plans for weekly ads, events and holidays.
• Maintains professional vendor relationships.
• Coordinates with Operations department to conduct in-store tastings.
• Ensures customer special orders are accurately placed and delivered.
• Receives and unloads merchandise; checks quality, count and condition.
• Communicates any issues to management and merchandising team.
• Stocks and rotates products with attention to product quality and expiration dates.
• Maintains the organization, rotation and cleanliness of backstock areas.
• Assists customers with product selection, packaging and labeling.
• Shares product knowledge with customers.
• Makes recommendations and suggestions based on customer needs.
• Wraps, weighs and prices products according to department policy.
• Processes customers’ made-to-order items accurately and expeditiously.
• Assists with food preparation and production.
• Supports department manager and store leadership in completion of periodic inventory.
• Responds to and follows through on emails and other communications in a timely manner.
• Supports effective communication systems within the department and store.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
• 401(k) program (for full-time, part-time, and temporary staff after 60 days and at least 21 years of age)
• PTO accrual from first day of employment
• Paid holidays (depending on schedule and tenure)
• Supplemental leave pay (such as parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed