As a Prepared Foods and Café Department Lead, you will drive sales in your area and supervise your team of hourly associates who create and serve meals to our members. You will model expertise in Prepared Foods and Café and work collaboratively with other team leaders to ensure the total club meets the member’s expectations. This is a hands-on leadership role in a fast-paced environment with the unique opportunity to help launch and shape a new location from day one. You will lead and inspire a team of associates in your area to execute the business plan and deliver exceptional member experiences. You will set clear goals, expectations, and standards for quality, production, and member service. You will advocate for the member, the associate, and the company—every day. You will partner with cross-functional team leaders to deliver a seamless total club experience. You will maintain deep knowledge of fresh operations on the floor and in the backroom, including product specifications, seasonality, and production expectations. You will ensure your area meets company and regulatory standards for quality, inventory, equipment usage, production, food safety, sanitation, and compliance. You will train and upskill your team on processes, recipes/specs (as applicable), safe handling, and consistent execution. You will stay current on new products, processes, and tools—leveraging learning resources and training opportunities to drive continuous improvement. You will engage with members and build confidence in product selection through service, knowledge, and pride in quality. You will use digital tools and handheld technology to plan, forecast, and drive sales, improve the shopping experience, and elevate associate engagement. You will make real-time business decisions related to production, training, quality, and inventory. You will champion adoption of new tools and encourage innovation within your team. You will drive business results while maintaining a neat, clean, and safe work area for the team and the members. You will plan for volume and profitability, ensuring appropriate staffing levels and readiness for daily production and service needs. You will own inventory, ordering, audits, and compliance standards while identifying shrink and preventing loss. You will ensure equipment and storage systems are in safe working order and operational needs are addressed to avoid disruption. You will produce, merchandise, and display product according to the merchandise layout plan, with consistency in standards and presentation. You will teach, train, and develop associates by identifying training needs and building the skills required to deliver high-quality products and service. You will identify potential and desire in others and coach with consistency to strengthen performance and readiness. You will encourage career growth for team members and help source talent internally and externally to build a strong bench.
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Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed