Prepaid Marketing Specialist

GTATamuning, GU
Onsite

About The Position

Our Marketing Team is passionate about telling the GTA brand story and connecting with our community. We are a diverse group of Marketing pros who love to work hard and play even harder. We are searching for a creative and data-driven Prepaid Marketing Specialist who can help us engage with customers in impactful ways. The ideal candidate has experience in marketing campaigns, understands prepaid telecommunications products, and thrives in a fast-paced environment. If you're passionate about customer focused strategies, analyzing trends, and creating marketing campaigns that drive results, you'll fit right in! As a Prepaid Marketing Specialist, you'll develop and execute marketing strategies to attract and retain prepaid customers. You will work closely with cross-functioning teams to create campaigns, analyze performance metrics, and identify opportunities to enhance our prepaid offerings.

Requirements

  • Ability to promote the Company culture and mission to all employees, vendors, clients and business partners.
  • Remains up to date on the latest services and products we provide and has a clear understanding of how each work.
  • Working knowledge of telecom network offerings such as Ethernet, TDM, DSL and Wireless access providers also required.
  • Puts the customer first and creates a positive experience for the customer by building relationships and maximizing service/product offerings.
  • Stays current with knowledge of products clients require and can foresee their future technology needs
  • Punctual and dependable to meet the needs of our customers.
  • Has the ability to manage multiple projects and prioritize in a fast-paced changing environment.
  • Has the ability to assess an issue, provide creative solutions, and analyze if the solution was viable.
  • Ability to follow company policies and procedures in accordance with contract/agreement(s) and Company Goals, completes administrative tasks thoroughly, accurately, promptly, and efficiently as possible with respect to human resources, financial management and profitability.
  • Constantly strives to increase technical knowledge to improve training tools through latest product knowledge, industry knowledge, and research.
  • Is curious and understands that learning is a lifelong endeavor. You own your learning and development, and you are committed to evolving.
  • Minimum HS Diploma or GED equivalent
  • Bachelor's degree in marketing, business administration, or related field preferred
  • (2) two to (4) four years of experience in marketing, sales, or account management (telecommunications or prepaid experience is an asset)
  • Strong customer-facing skills and the ability to build rapport with a variety of partners
  • Exceptional organizational, communication, and time management skills; detail-oriented
  • Excellent time management and understanding of deadlines
  • Well versed in Microsoft Word, Excel, and PowerPoint
  • Familiarity with marketing tools, CRM platforms, and basic data analysis
  • Regular, punctual, and consistent attendance
  • Must possess a valid Guam Driver’s License and be willing to travel to various locations for events and customer meetings as business needs arise.

Nice To Haves

  • telecommunications or prepaid experience is an asset

Responsibilities

  • Act as the primary point of contact for assigned resellers, responding to inquiries and addressing challenges in a timely manner.
  • Work with the Marketing Manager to develop creative briefs, marketing deliverables, promotional campaigns, training and coordinate with the field team and resellers to execute.
  • Collaborate with the Marketing Coordinator to ensure stores have proper POS signage, in-store displays, and promotional materials.
  • Collect and analyze sales and marketing data, providing insights to the Marketing Manager to refine strategies.
  • Troubleshoot and escalate reseller issues related to orders, activations, or promotional activities as needed.
  • Perform other duties and special projects as assigned.

Benefits

  • Equal Opportunity Employer
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