Premium Wellness Sales Consultant (Inbound Sales)
About The Position
JNH Lifestyles is seeking an enthusiastic Premium Wellness Sales Consultant to join their growing team in Irvine. This role focuses on inbound sales, where customers actively seek information about premium infrared saunas. The consultant's primary responsibility is to educate customers, build trust, recommend suitable products, and guide them towards a confident purchase. Sales are primarily conducted via phone, email, and live chat, with occasional showroom visits. The position offers a rewarding income potential for individuals who enjoy helping people, learning about wellness products, and are motivated by performance-based rewards.
Requirements
- 2+ years of consultative sales or customer-facing experience preferred.
- Excellent verbal and written communication skills.
- Strong organizational and follow-up abilities.
- Comfortable communicating by phone, email, and live chat.
- Strong computer skills and the ability to learn CRM and eCommerce platforms.
- Self-motivated with the ability to work independently in a fast-paced environment.
- High school diploma or equivalent.
- Must be authorized to work in the United States.
Nice To Haves
- Experience in the Wellness products industry.
- Experience in Premium consumer products.
- Experience in eCommerce sales.
- Experience in Furniture.
- Experience in Home improvement.
- Experience in Fitness equipment.
- Experience in Luxury retail.
- Experience in Medical devices.
- Experience in Appliances.
- Experience in High-ticket consumer sales.
Responsibilities
- Respond promptly to inbound phone calls, emails, live chats, and website inquiries.
- Consult with customers to understand their health goals, lifestyle, and home requirements.
- Recommend the most appropriate sauna and wellness products based on each customer's needs.
- Educate customers on infrared technology, product features, installation requirements, electrical requirements, warranty coverage, and financing options.
- Follow up consistently with quotes, abandoned carts, and previous inquiries.
- Build customer confidence through honest, knowledgeable, and professional communication.
- Maintain accurate customer information and sales activities within our CRM system.
- Coordinate with our operations and customer service teams to ensure a seamless customer experience.
- Achieve monthly sales goals while delivering an exceptional customer experience.
Benefits
- Medical Insurance
- Dental Insurance
- Vision Insurance
- Company-Sponsored 401(k)
- Paid Vacation
- Paid Sick Leave
- Employee Discounts
- Paid Product Training
- Career Growth Opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
