Premium Supervisor

Compass GroupNorman, OK
Onsite

About The Position

This position is located at The University of Oklahoma with a tentative start date of August 3rd. Are you passionate about delivering exceptional guest experiences and leading a high-performing team? We are seeking a Food & Beverage Supervisor to oversee our VIP clubs and suites for the upcoming football season. This role is responsible for ensuring premium service standards, smooth operations, and a first-class experience for our valued guests.

Requirements

  • Passionate about delivering exceptional guest experiences
  • Ability to lead a high-performing team
  • Experience in food and beverage service
  • Knowledge of premium service standards
  • Understanding of alcohol service laws, health and safety regulations, and venue policies

Nice To Haves

  • Experience in supervising VIP clubs and suites
  • Experience in the food, beverage, and retail industry
  • Experience in sports and entertainment venues

Responsibilities

  • Oversee all aspects of food and beverage service within VIP clubs and suites, ensuring seamless execution of game-day operations.
  • Lead, motivate, and support servers, bartenders, suite attendants, and runners. Conduct pre-event meetings to review menus, guest expectations, and service standards.
  • Serve as the primary point of contact for VIP guests, handling requests and resolving issues with professionalism and discretion.
  • Ensure all food and beverage offerings are presented and delivered according to premium service standards.
  • Coordinate pre-event setup, product stocking, and equipment checks to ensure readiness for each game.
  • Maintain adherence to alcohol service laws, health and safety regulations, and venue policies.
  • Oversee breakdown, restocking, and inventory reporting. Provide event recaps to management.

Benefits

  • Instapay (early access to your wages)
  • High interest savings through the EVEN app
  • Associate Shopping Program
  • Health and Wellness Program
  • Discount Marketplace
  • Employee Assistance Program
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