Premium Suite Attendant - Coors Field - Coors Field-Suite Cater

Aramark•Denver, CO

1d•Onsite

About The Position

Coors Field is home to the MLB Colorado Rockies in Denver, Colorado. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. Within the ballpark we have our top tier guests and clients that expect nothing but the best – luckily the best is what we deliver. The Premium Suite Attendant is privately responsible for taking guest orders and serving food and beverage according to guest requests. Suite Attendants provide an inclusive premium guest service experience by addressing and/or resolving any concerns or special requests made by the guests in the suite(s). Our ideal candidate is an individual who can work independently and communicate swiftly and consistently with their team and leadership. Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. Possibility for overtime for select shifts. Ability to work evenings, holidays and special events may be required.

Requirements

18 years of age or older (Required)
Requires occasional lifting, carrying, pushing, and pulling of up to 30lbs.
TEAM/ServSafe Certification (Required) – will be trained and certified upon hire (as needed)
ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed)
Basic reading, writing and math skills

Nice To Haves

Previous fine dining experience (Preferred)
Good written and verbal communication skills (Preferred)

Responsibilities

Maintaining the standards of operation as required by management
Set Food and Beverages in Suites according to premium service standards, setting appropriate utensils, sauces etc.
Maintains appearance and cleanliness of suite and food service areas during event
Knowledge of menu items and all other offerings required
Breaks down and cleans food service areas and equipment post event
Utilize equipment correctly and return it to proper storage area
Communicate to guests regarding food and beverage orders and reorders
Work with the Pantry Attendants to properly order products
Verify that all sales are correctly reflected in customer invoices
Must collect payment on all orders not previously collected (advance and event day)
Keeping areas clean and neat
Provides excellent guest service, anticipating guests’ needs and ensuring guest satisfaction
Maintains a positive demeanor towards guests, clients, co-workers, etc.
Use all required safety equipment and personal protective equipment (PPE) and annotate when equipment is not operable
Take appropriate measures to ensure the security of client and company assets
Interact with clients, employees, vendors, customers, and guests about business-related activities and attend meetings, as required
Work shifts that are 6 – 10 hours in length