Premium Services Supervisor

ASM Global•Fishers, IN

3d•Onsite

About The Position

Legends Global is the premier partner to the world's greatest live events, venues, and brands, delivering a fully integrated solution of premium services through a white-label approach. Their culture is one of respect, ambitious thinking, collaboration, and bold action, committed to building an inclusive workplace. Fishers Event Center has an excellent and immediate opening for a part-time Premium Services Supervisor. This role requires an individual with supervisory skills, customer service skills, a positive attitude, knowledge of food preparation, and the ability to oversee all areas in preparing the location and area for day-to-day operation.

Requirements

Serve-safe certified
At least 1 year of supervisory experience in a similar venue or restaurant
Must possess a valid Indiana Server Liquor License and certificate of completion of Indiana Excise training courses
Advanced oral and written communication skills.
Strong orientation to customer service and ability to work with other staff members in the facility.
Results oriented individual with the ability to meet required budgetary goals.
Excellent organizational, planning, communication, and inter-personal skills.
Ability to undertake and complete multiple tasks.
Computer skills to include Excel programs.
Must adhere to local Health Department codes.
Ability to be creative with food presentations and maintain a quality product.

Responsibilities

Ordering, receiving and preparing food items
Attend in-house event-related meetings and relays immediate changes with other departments
Oversee and direct hourly culinary staff
Must possess effective communication with Suite owners, Suite guests, and premium guests
Ensures all requisitions to the Warehouse and Kitchen are received in a timely manner, in accordance with Company policy.
Coordinates with Kitchen on the timing and production of functions
Must possess effective communications skills to liaise between Kitchen and Warehouse Teams
Able to adequately trouble shoot point of sale equipment
Oversees, directs and assists suite attendants/catering staff, bartenders or premium club staff
Check on suites and clubs throughout events to ensure a high level of guest service
Maintaining all Suite and premium club equipment cleanliness
Inventory and quality controls
Directly supervises all kitchen personnel and stewarding staff.
Carries out supervisory responsibilities in accordance with company policies and applicable laws.