Premium Lead - Sonoma Raceway

Compass Group • Sonoma, CA

2d • Onsite

About The Position

Serves as a trusted operational presence during events, supporting execution by guiding event staff based on direction provided by Premium Supervisors and Management.

Requirements

• At least 2 years of foodservice or hospitality experience, preferably in high-end catering or premium service.
• Ability to lift and move up to 25 pounds.
• California Responsible Beverage Service (RBS) Certification and California Servesafe Food Handler’s Card

Responsibilities

• Receive event instructions, priorities, and run-of-show details from Premium Supervisors or Management
• Help guide assigned staff through event execution in alignment with provided instructions and standards
• Serve as a consistent point of direction on the floor to support timing, organization, and service flow
• Reinforce expectations related to service standards, guest interaction, and presentation
• Redirect staff as needed to maintain alignment with the event plan
• Participate hands-on in service as needed to support smooth execution
• Escalate questions, issues, or deviations from plan to a supervisor or Manager promptly
• Communicate clearly and respectfully with event staff to ensure understanding of assignments and expectations
• Support coordination between staff, supervisors, and culinary teams during active service
• Flag guest concerns, service challenges, or operational issues to supervisors in real time
• Help ensure staff are provided with the logistical information needed to perform their roles successfully
• Model professionalism, reliability, and calm under pressure
• Support adherence to dress codes, service etiquette, and event-specific guidelines
• Help maintain a positive, respectful, and organized working environment
• Support teamwork and collaboration during events

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed