Premium/In-seat Supervisor- Ford Amphitheater

Aramark•Colorado Springs, CO

1d•Onsite

About The Position

Developed and built by Notes Live, the Ford Amphitheater is an 8,000-capacity, state-of-the-art venue right in the heart of the Polaris Pointe development in Colorado Springs, Colorado. Aramark supports our clients by providing a high level of attention to detail and outstanding customer service in all that we do. The Premium In-seat Supervisor is charged with setting the bar high and keeping it there. You are responsible for overseeing, directing, and assisting employees serve our premium guests with fantastic customer service and a high attention to detail. Our ideal candidate is an individual who can work independently with little supervision and communicate swiftly and consistently with their team and leadership. Making a lasting impression on our guests and ensuring that a five-star, white-gloved experience is made. Ability to work evenings, holidays and special events is required. This role is an hourly/part-time/seasonal position.

Requirements

21 years of age or older (Required)
Ability to lift-up to 25 lbs., frequent lifting and/or carrying objects weighing up to 25 lbs. (Required)
Ability to push a cart that weighs up to 50lbs. through doorways and over carpet (Required)
Ability to stand on your feet for long periods of time
TEAM/ServSafe Alcohol Certification (Required) – will be trained and certified upon hire (as needed)
ServSafe or Food Safety Certification equivalent (Required) – will be trained and certified upon hire (as needed)
Ability to multi-task
Ability to perform cash handling duties
Ability to perform administrative duties
Basic reading, writing and math skills.
Work shifts that are 6 – 10 hours in length

Nice To Haves

Previous supervisory experience in a related field or function (Preferred)
Strong written and verbal communication skills (Preferred)
Basic computer skills (Preferred)

Responsibilities

Assists General Manager and Concessions Manager in directing daily operations of the In-seat areas
Maintains food production that ensures all food items are served per menu specifications in a safe and appropriate manner following Aramark policies and procedures.
Ensure that food items are stored in a safe, organized, and hazard-free environment.
Maintain all serving schedules; ensuring all ordered food makes it to the suites at its scheduled time.
Maintain a sanitary department following health and safety codes and regulations.
May prepare orders as needed to ensure accurate production for location.
Must be willing to learn and operate point of sale technology
Supervise and evaluate employees; counsel; promote employee growth, efficiency, morale, and teamwork.
Train/mentor other food service workers
Ensure all food safety/temperature logs are completed with appropriate corrective action, as necessary.
Perform other duties as requested by the General Manager and/or Concessions Manager whenever his/her skill and/or experience would be vital to initiate, coordinate, or complete any given program.
Must fill in for absent employees at location, as necessary.
Maintain knowledge of in-seat operations and confirm they are prepared and delivered on time.
Maintain communication with staff (including office staff, e-mail, phone calls, inter-office mail, etc.)
Responsible for ‘closing down’ each event.
Ensure compliance with safety policies, OSHA requirements, SDS standards, and emergency procedures.
Use all required safety equipment and personal protective equipment (PPE) and annotate when equipment is not operable.
Take appropriate measures to ensure the security of client and company assets.
Interact with clients, employees, vendors, customers, and guests about business-related activities and attend meetings, as required.