Premium Hospitality Internship | Part-Time | Inter & Co Stadium

Oak View GroupOrlando, FL
$17Onsite

About The Position

The goal of the Premium Hospitality Internship Program is to provide students with hands-on experience in the premium services sector of a world-class sports and entertainment venue. Designed to provide students with meaningful, project-based, and career-relevant learning experiences while gaining exposure to the business, receiving mentorship, and getting an introduction to skills aligned with their field of study. This internship offers a comprehensive overview of premium catering operations, encompassing multiple departments and a semi-structured program phase. KEY LEARNINGS: Example of Program Phases & Department Rotations: Orientation & Training: Introduction to the stadium, service standards, and procedures. Premium Event Sales: Assisting with inquiries, guest communication, and pre-event needs. Food & Beverage Service: Assisting with food preparation and beverage inventory. Premium Service: Ensuring match day food and beverage delivery in premium areas. Premium Catering Events: Supporting private functions from setup to breakdown. Game Operations & Concessions: Engaging in event day catering operations and logistics. Captains Project & Presentation: Completing a project related to premium catering operations and presenting findings to the leadership team. This role pays an hourly rate of $16.50 This role is expected to last from July 20, 2026, and will end on October 23, 2026. This position will remain open until July 20, 2026.

Requirements

  • Currently enrolled rising Junior or Senior undergraduate student in Hospitality, Business, or other related major.
  • Local to Orlando area; no relocation provided.
  • Actively pursuing a bachelor’s degree or above in Hospitality Management, Business (or similar) program
  • Must be a self-starter, self-motivated, and comfortable working in an extremely busy environment
  • Must be outgoing, energetic, motivated & professional
  • Team player with excellent customer service and analytical skills
  • Proven ability to solve time-sensitive issues and possess good organizational skills
  • Must possess excellent verbal and written communication skills

Nice To Haves

  • Experience in retail, catering, concessions, and/or alcohol service to the public in a hospitality setting.
  • Prior experience with point of sales systems (TapIn2 Preferred).
  • SERV Safe Certification a plus.

Responsibilities

  • Assist in the setup and breakdown of premium seating areas, ensuring they meet the highest standards of presentation.
  • Provide exceptional guest service, proactively addressing guest needs and resolving issues efficiently.
  • Support the food and beverage team in delivering seamless dining experiences, maintaining quality and hygiene standards.
  • Assist with event day operations, including guest dining, wayfinding, and problem-solving.
  • Collaborate with other departments to ensure a cohesive and positive guest experience.
  • Participate in training sessions and team meetings.
  • Practice monitoring social media platforms, developing content for posts, and capturing the attendee
  • Embrace a proactive attitude and commitment to excellence in all aspects of the role.
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