Premium Club Server | Part-Time | Mullett Arena

Oak View Group•Tempe, AZ

1d•Onsite

About The Position

A Premium Club Server plays a critical role in delivering exceptional guest experiences by providing professional and efficient food and beverage service during events. The Premium Club Server's primary function is to ensure that all guests feel welcomed and attended to, following event specifications and service standards. From the setup of banquet spaces to the seamless execution of meal service, they maintain an acute focus on detail and hospitality. Premium Club Servers work collaboratively with the kitchen to ensure the timely delivery of food, adapt to guest needs in real time, and uphold the ambiance and quality of the event. Beyond serving, Premium Club Servers contribute to the overall success of events by maintaining cleanliness and organization throughout the service. They reset spaces for subsequent events and ensure that all equipment is cleaned and stored appropriately. Whether it's a formal dinner, a corporate event, or a wedding reception, this applies. Premium Club Servers are integral in creating a positive impression of the venue and event host, embodying professionalism, efficiency, and a guest-focused attitude.

Requirements

Must acquire and maintain a Food Handlers Card, Alcohol Awareness Certification, and other required compliance trainings.
Ability to work in a team-oriented, fast-paced, event-driven environment.
Ability to communicate clearly, professionally, and respectfully with employees, co-workers, management staff, and guests, fostering a positive, enthusiastic, and cooperative work environment.
Strong communication and guest service skills.
Ability to multitask and stay organized under pressure.
Basic knowledge of food, beverage, and alcohol service standards.
Must be able to work nights, weekends, and holidays.
Able to carry heavy trays continuously throughout the day.

Nice To Haves

1–2+ years of experience in hospitality or high-volume environments preferred.
Experience in premium service, clubs, or events is a plus.

Responsibilities

Maintains knowledge of the menu and any special items being offered.
Provides quick, attentive, friendly, and professional service to banquet guests and is able to communicate clearly with all customers.
Ensures that food items are served at the proper temperature and immediately upon availability from the kitchen, as ordered by the customer.
Ensures neat presentation of all ordered items, with no spill-over.
Pre-bus tables and fully bus tables when necessary during peak periods.
Maintains availability to work during many peak periods.
Stock beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc.).
Maintains high responsiveness to customer desires and requests.
Maintains a professional and clean appearance.
Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff to improve communication and coordination so that patrons may be impressed by their dining experience.
Builds and maintains knowledge regarding bar offerings so that patron questions may be accurately answered.