Premium Auditor I

Berkley•Urbandale, IA

About The Position

The Premium Auditor I conducts remote premium audits through electronic review methods and virtual interactions with policyholders. The role analyzes payroll, financial, and operational records to determine classifications, exposures, and premium calculations in accordance with applicable regulatory and carrier guidelines. It requires analytical ability, attention to detail, and effective customer communication to deliver timely, high-quality results while meeting productivity and service standards. The auditor reviews submitted records, requests additional information as needed, schedules telephone or online meetings with insureds, and documents audit information in the Premium Audit Tracking System (PATS) for final audit transactions and premium adjustments. The position handles payroll-based and composite exposure audits, applies ISO and NCCI rules, follows state-specific regulations and company guidelines, and refers highly complex issues to the Premium Audit Supervisor. The role works across a broad geographic territory and may perform other assigned duties.

Requirements

Bachelor’s degree or equivalent, plus 3 or more years performing premium audits, or an equivalent combination of education and experience.
Prior premium audit experience and basic knowledge of accounting or bookkeeping and insurance company operations.
Test audit state experience.
Knowledge of manual rules for workers’ compensation, general liability, garage, and commercial auto.
Ability to keyboard accurately and respond to customer inquiries quickly and professionally.
Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
Ability to communicate effectively with insureds in a remote or virtual environment, including by teleconference.
Comfort with virtual meeting practices, including proper etiquette, screen sharing, and use of video cameras.
Proficiency with Microsoft Word, Excel, and Outlook.
Consistently demonstrate commitment to company values and guiding principles, as well as Berkley Core Competencies and Innovation Behaviors.

Nice To Haves

Industry-related designations.

Responsibilities

Review information received through the administrative process, confirm required records have been submitted, and request additional information from insureds as needed.
Schedule time with insureds to review information and conduct audits by telephone and online conference.
Comply with state regulations and company guidelines and maintain working knowledge of insurance and premium audit manuals and related materials.
Enter audit summaries in the Premium Audit Tracking System (PATS) for final audit transactions and premium adjustments.
Conduct audits involving payroll-based and composite exposures.
Apply ISO and NCCI rules to support proper classification and exposure development.
Refer highly complex issues and problems to the Premium Audit Supervisor.
Work across a broad geographic territory while applying state-specific rules and guidelines.
Perform other duties as assigned.