Premium Auditor I

Berkley•Urbandale, IA

7d•Remote

About The Position

The Premium Auditor I conducts remote premium audits through electronic review methods and virtual interactions with policyholders. The role analyzes payroll, financial, and operational records to determine classifications, exposures, and premium calculations in accordance with applicable regulatory and carrier guidelines. The auditor is expected to deliver timely, accurate audit results while meeting productivity and service standards. The position works with insureds remotely by telephone and online conference, requests records needed to complete audits, and documents audit information in the Premium Audit Tracking System (PATS). It requires knowledge of applicable insurance manuals and state-specific requirements, attention to detail, analytical ability, and professional customer communication. Highly complex issues are referred to the Premium Audit Supervisor.

Requirements

Bachelor’s degree or equivalent, plus at least 3 years performing premium audits, or an equivalent combination of education and experience.
Prior premium audit experience.
Basic knowledge of accounting or bookkeeping and insurance company operations.
Test audit state experience.
Knowledge of manual rules for workers’ compensation, general liability, garage, and commercial auto.
Ability to keyboard accurately and respond to customer inquiries quickly and professionally.
Ability to organize, prioritize, and manage multiple tasks in a fast-paced environment.
Proficiency with Microsoft Word, Excel, and Outlook.
Ability to communicate effectively with insureds in a remote or virtual environment, including by teleconference.
Comfort with virtual meeting practices, including proper etiquette, screen sharing, and use of video cameras.
Ability to consistently demonstrate Berkley Core Competencies and Innovation Behaviors and commitment to company values and guiding principles.

Nice To Haves

Industry-related designations.

Responsibilities

Review information obtained through the administrative process, confirm that records have been submitted, and request additional information or records from insureds as needed.
Schedule time with insureds to review information and conduct audits by telephone and online conference.
Comply with state regulations and company guidelines and maintain working knowledge of insurance manuals, premium audit manuals, and related materials.
Enter a summary of audit information in the Premium Audit Tracking System (PATS) for the final Audit Transaction used to determine premium adjustment.
Conduct audits on payroll-based and composite exposures.
Apply ISO and NCCI rules to ensure proper classification and exposure development.
Refer highly complex issues and problems to the Premium Audit Supervisor.
Work across a broad geographical territory while applying state-specific rules and guidelines.
Perform other duties as assigned.