Premier Title Specialist

Avenue 365 Lender Services•Fort Washington, PA

6d•Onsite

About The Position

Avenue 365 Lender Services is seeking a detail-oriented and customer-focused Premier Title Specialist to support Premier and Retail title processing, curative, and closing operations. This role provides end-to-end transaction support for both refinance and purchase files, ensuring timely title clearance, accurate documentation, and compliance with client and internal service level agreements (SLAs). The Premier Specialist serves as a primary point of contact for loan officers, processors, borrowers, attorneys, realtors, and vendors throughout the life of the file. The role emphasizes superior customer service, collaboration across teams, and adherence to underwriting and operational standards to ensure a smooth closing experience and high customer satisfaction.

Requirements

High School Diploma or equivalent required.
Minimum 2+ years of real estate title, closing, and document processing experience required.
Minimum 1+ year of industry purchase experience required.
Proficient in Microsoft Office, Microsoft Word, Microsoft Excel, Windows based programs.
Excellent oral communication skills, including ability to effectively communicate with internal staff and external customers.
Excellent written communication skills to communicate with both internal and external customers.
Strong attention to detail and organization and ability to work efficiently and accurately.
Ability to prioritize workload and multitask.
Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary internal and external customer service.
Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
Regular and punctual attendance adhering to schedule established by leadership.
All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator.

Nice To Haves

Minimum 1+ years of National experience preferred.

Responsibilities

Review title search materials for vesting, legal descriptions, liens, judgments, and exceptions to be satisfied prior to closing.
Order title searches, tax certificates, and other required documentation.
Review and prepare CPLs, wiring instructions, title commitments, property reports, Attorney Opinion Letters, and conditional CTC/ATS documents.
Work with underwriting to clear complex title issues and obtain over-the-limit liability approvals.
Ensure compliance with underwriting guidelines, internal policies, and client requirements.
Coordinate loan and cash purchase transactions, including processing contracts and tracking earnest money.
Ensure all file data is entered accurately and maintained within internal systems.
Monitor and adhere to contractual timelines to maintain compliance throughout the transaction lifecycle.
Collaborate with scheduling teams to facilitate timely closing appointments.
Partner with the closing team to coordinate and oversee preparation of CD/HUD settlement statements and ensure timely approval.
Prepare and order documents required for settlement.
Send closing packages to notary closers and provide settlement instructions.
Perform final pre-closing review for taxes, premiums, endorsements, vesting, and checklist accuracy.
Perform post-closing review of executed packages.
Assist Funding, Recording, and Policy teams as needed to ensure timely completion of post-closing activities.
Provide courteous, professional, and responsive customer service to borrowers, sellers, lenders, agents, attorneys, and vendors.
Maintain daily communication with internal and external partners throughout the transaction lifecycle.
Ensure a positive customer experience while managing deadlines and high-volume workflows.

Benefits

Medical, dental, and vision insurance
Health Savings Account with employer contribution
401(k) Retirement plan with employer match
Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
Adoption Assistance
Tuition & Certification reimbursement
Employee Mortgage Loan Program
The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
Newrez NOW: Through Newrez NOW, our Corporate Social Responsibility program, you’ll have opportunities to give back, lead, and make a difference.
1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
Matching Gifts Program - dollar-for-dollar up to $1,000
Access to grants, nonprofit resources, and volunteer opportunities
More than $6,000,000 donated since 2020
1 in 5 employees participates in at least one Employee Resource Group (ERG)