Serve as the primary relationship manager for a portfolio of financially complex clients in the mass affluent market within the Truist footprint. If entering a de novo role with a limited established portfolio, build a new portfolio of these client relationships. Use personal financial planning and advisory concepts to deepen relationships and deliver integrated retail solutions, including banking, mortgage, planning, investments, and insurance. Leverage Truist’s referral network to acquire clients and provide comprehensive advice and solutions. Deliver personalized service and ongoing support for appropriate fee-income and retail banking products. Understand and periodically reassess clients’ financial needs and conditions, and work with financial advisors on assigned investment accounts. Stay informed about economic, legal, financial planning, investment, market, and business developments that affect mass affluent clients, and serve as a planning and advisory resource for clients and their attorneys and CPAs. Grow revenue, profitability, and retention by acquiring clients, expanding services, and marketing products. Participate in sales management processes and maintain sales activity and pipeline information in the bank’s contact management system. Collaborate with Truist product and service specialists and external centers of influence to develop and service the portfolio. Work within audit, compliance, and regulatory requirements, and participate in the implementation and development of the Premier Banking program.
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Job Type
Full-time
Career Level
Mid Level