Field Precision Technician

Titan Machinery•Highmore, SD

About The Position

The Precision Service Technician performs diagnostics, repairs, maintenance, and pre-delivery work on precision farming systems and related equipment. Work may involve customer machines, internal units, and warranty repairs, and may be carried out in the shop or in the field. The technician is expected to maintain strong knowledge of dealership products, especially precision technology, and complete assigned work safely, professionally, efficiently, and profitably. The role also involves communicating repair findings and timelines, coordinating parts and supplies, completing service documentation, continuing technical training, and supporting precision farming sales through product demonstrations and customer training. Technicians proactively recommend maintenance, upgrades, and other solutions that can improve equipment performance and customer value.

Requirements

  • At least 2 years of related experience, or an associate degree in Diesel Equipment Technology or a related program.
  • At least 1 year of successfully completing tasks with limited supervision.
  • Precision technology experience.
  • Clean driving record.
  • Must have own tools.
  • Ability to travel up to 75% of the time, with occasional overnight stays.
  • Ability to perform 50% or more of work offsite or in the field.
  • Ability to work flexible or on-call hours.
  • Keen attention to detail, high initiative, and ability to work independently.
  • Exceptional documentation and communication abilities.

Nice To Haves

  • Ability to obtain and maintain a DOT Medical Certification.

Responsibilities

  • Diagnose, repair, and recondition machine systems, components, and precision products according to manufacturer specifications.
  • Troubleshoot precision farming products, systems, and machine control technology, and coordinate additional professional or manufacturer support when needed.
  • Communicate findings, repair needs, and expected timelines to equipment owners, operators, and the service team.
  • Request, install, and manage parts and supplies required for equipment repairs.
  • Complete work orders and required service documentation accurately and promptly.
  • Participate in ongoing professional and technical training.
  • Assist precision farming sales activities, including product demonstrations and customer training on precision systems and software.
  • Recommend maintenance, upgrades, or solutions to improve equipment performance and add customer value.
  • Follow safety rules, policies, and regulations while performing work assignments.

Benefits

  • Comprehensive health and dental coverage.
  • Health Savings Account (HSA), with up to $1,200 tax-free per year contributed by Titan Machinery.
  • Eight paid holidays, competitive paid time off, and paid company volunteer hours.
  • 401(k) with company matching from the first day of employment.
  • 100% paid pregnancy-related leave and parental bonding.
  • Additional voluntary benefits, including vision insurance, life insurance, and short-term disability.
  • Additional leave benefits, including bereavement leave and leave for volunteer EMTs and firefighters.
  • Safety equipment reimbursement.
  • Tool and equipment reimbursement of up to $1,500 per calendar year.
  • Tool insurance.
  • Uniforms, including laundering, paid 100% by Titan Machinery.
  • Performance-based incentives.
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