Field Precision Technician
About The Position
Join the Titan Machinery team as a Precision Service Technician. This position performs diagnostics, repairs, maintenance, and pre-delivery work on precision farming systems and related equipment for customer machines, internal units, and warranty repairs, with a focus on quality and efficiency. Work may take place in the shop or in the field. The technician maintains working knowledge of dealership products, especially technology and precision systems, and completes assigned tasks safely, professionally, and profitably. The role also involves communicating findings and repair needs, managing parts and supplies, completing service documentation, participating in ongoing technical training, supporting precision farming sales through demonstrations and customer training, and recommending maintenance, upgrades, or other solutions to improve equipment performance. The position requires travel up to 75% of the time, occasional overnight travel, and performing 50% or more of the work offsite or in the field. Flexible/on-call hours may be required.
Requirements
- At least 2 years of related experience or an Associate's Degree in Diesel Equipment Technology or a related program.
- At least 1 year of successfully completing tasks with limited supervision.
- Precision Technology experience.
- Clean driving record.
- Must have own tools.
- Ability to travel up to 75% of the time, including occasional overnights, and perform 50% or more of work offsite/in the field.
- Ability to work flexible/on-call hours.
- Keen attention to detail, high initiative, and ability to work independently.
- Exceptional documentation and communication abilities.
Nice To Haves
- Ability to obtain and maintain a DOT Medical Certification.
Responsibilities
- Diagnose, repair, and recondition machine systems, components, and precision products according to manufacturer specifications.
- Troubleshoot precision farming products, systems, and machine control technology, and recommend or coordinate additional professional or manufacturer support as needed.
- Clearly communicate findings, repair needs, and expected timelines with equipment owners, operators, and the service team.
- Request, install, and manage parts and supplies needed for equipment repairs.
- Complete work orders and required service-related documentation accurately and promptly.
- Participate in ongoing professional and technical training to maintain product and technical knowledge.
- Assist Precision Farming sales activities, including product demonstrations and customer training on precision systems and software.
- Proactively recommend maintenance, upgrades, or solutions to improve customer equipment performance.
- Follow safety rules, policies, and regulations while performing work assignments.
Benefits
- Comprehensive health and dental coverage.
- HSA with up to $1,200 tax-free contributed to the employee's account each year.
- 8 paid holidays, competitive PTO, and paid company volunteer hours.
- 401(k) with company matching starting on the first day of employment.
- 100% paid pregnancy-related leave and parental bonding.
- Voluntary benefits including vision insurance, life insurance, and short-term disability.
- Additional leave benefits including bereavement, Volunteer EMT, and firefighter leave.
- Safety equipment reimbursement.
- Tool/equipment reimbursement of up to $1,500 per calendar year.
- Tool insurance provided.
- Uniforms paid for by Titan, including laundering.
- Performance-based incentives.
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What This Job Offers
Job Type
Full-time
Education Level
Associate degree
