Precision Oncology Program Manager (West Coast Remote)

Caris Life Sciences

2d•Remote

About The Position

The Precision Oncology Program Manager (POP) within Caris Life Sciences is responsible for implementing high visibility, transformative projects for accounts that have national and strategic impact. POP will be responsible for providing strategic insights to clients related to operations and technical enhancements for precision oncology. POP deploys point-of-care solutions, data management strategies and any other projects that optimize or customize an account’s precision oncology program. POP managers must be detail oriented and able to execute on a project until the project is complete, including but not limited to onboarding plans, utilization monitoring and project closure. This role will work closely with the SAM covering each region, and many of the tasks of the role will be prioritized by the regional needs as defined by the SAMs, AVPs, and the VP Strategic Collaborations. The POP team will coordinate with other members of PMI, the salesforce and others on simultaneous projects, and must have the ability to work with cross functional teams and communicate thoroughly. The ideal candidate must be able to understand operations at cancer centers, provide thoughtful solutions, manage projects, work collaboratively in a matrixed environment, have a baseline understanding of biomarkers and precision medicine, and have proficiency around molecular data utilization. Additional desirable experience includes working on or with an Electronic Health Record, clinical or translational research experience, and project management.

Requirements

Bachelor’s Degree with at least 2 years with relevant precision medicine or healthcare project management experience.
Strong experience with delivering presentations and coordinating with high level heath system leadership is crucial to the success of this role.
Proficient computer skills, which must include Microsoft Word, Excel, Outlook, PowerPoint, Zoom, Teams. With an ability to understand and pick up additional solutions.
General experience in at least one of the following specialties: oncology care, precision medicine, molecular oncology, hospital administration.
Excellent verbal and written communication skills.
Experience and skills with virtual meeting platforms.
Must possess the ability to work collaboratively in a highly matrixed environment.
Demonstrate a focus on listening to and understanding client/customer needs and then delighting the client/customer by exceeding service and quality expectations.
With a strong ability to follow up and meet client needs.
Must Possess a high degree of understanding of the needs of oncology providers, and how Caris products and offerings can meet those needs.
Explicitly trained or experienced with appropriate handling of Protected Health Information (PHI) in line with HIPAA and internal Caris Compliance.
Ability to coordinate multiple projects simultaneously for various organizations.
Experience with molecular testing companies or other medical technology platforms or a working knowledge of oncology biomarkers.

Nice To Haves

Advanced degree (Masters or advanced medical certification) or significant precision medicine experience.
Experience with informatics or data projects related to Molecular results
Certification or considerable experience with one of the disciplines of project management (Six Sigma, PMP, etc).
Must have general experience in working with EHR integrations and other clinical solutions pertaining to oncology
Leadership role at a health system in the areas of research admin, bioinformatics, informatics or precision medicine is preferred.
Possess a strong understanding of standard health system processes, workflows, compliance and/or hospital administration.
Demonstrates an advanced knowledge of integration strategies for all key EHR platforms, including Epic Aura and OncoEMR Molecular Profiling Integration.
Has significant experience delegating internal resources appropriately for EHR and data projects, possessing a clear ability to manage resources outside of direct reports.
Experience with quality improvement projects in the healthcare environment, especially those pertaining to molecular oncology care.
Demonstrate decision making ability towards solving problems, while working under pressure and effectively communicating these solutions to co-workers and customers.
Ability to quickly learn and apply knowledge of proprietary Caris software programs.
Demonstrated ability to positively receive and respond to feedback for improvement and development.
Additional desirable experience includes working on or with an Electronic Health Record, clinical or translational research experience, Project and Program management, leadership, and management skills.

Responsibilities

Leading projects to complete EHR integrations with priority accounts.
Building solutions that fit precision oncology workflows at health systems but do not deviate for the parameters of our compliant ordering requirements.
Overseeing onboarding and subsequent monitoring of the project after technical integration is complete.
Guiding the return of molecular data to the client after terms of the delivery have been negotiated in accordance with Caris policies and initiatives.
Guiding any type of operational project that improves the quality of precision oncology care delivered by an account.
Playing an integral role in developing external relationships with stakeholders at client organizations that lead technology, data, and operational projects.
Facilitating discussions with third party applications that are used by their clients in order to optimize the client's experience with our molecular results.