Precision Ag Professional

Parallel Ag•Carthage, IL

4d•Onsite

About The Position

Parallel Ag proudly carries AGCO farm equipment plus a full line of parts to help all farming operations. With well-known brands such as Fendt, Massey Ferguson, Manitou, Gleaner, and more, you won’t find a more extensive inventory of field-ready equipment. Customers come to depend on Parallel Ag to get any job done and we are seeking a dynamic, forward thinking, and highly motivated Precision Ag Professional to our team! The Precision Ag Professional plays a key role in ensuring effective promotion and support of all Precision Ag products sold and serviced by Parallel Ag. This professional will assist with driving team first culture through coordinating collaborative customer support activities with the Precision Ag team.

Requirements

High School Diploma or GED equivalent required
Ability to handle challenging customer interactions professionally while working collaboratively with co workers, vendors, and customers
Strong communication and interpersonal skills, a positive team oriented attitude, and a consistent focus on building effective working relationships
Experience with precision ag software and field data systems, with the ability to analyze agronomic data to support data driven field operations
Strong verbal and written communication skills with the ability to work independently, prioritize tasks, and manage multiple projects effectively in a fast paced environment
Experience with precision agriculture technologies, including GPS guidance and precision planting equipment, along with a passion for innovation and advancing sustainable farming practices
Ability to work flexible schedule during in season hours, including fielding after hours calls

Responsibilities

Serve as the dealership expert for Parallel Ag precision products while supporting technology adoption across staff and customers
Work alongside equipment salespeople by supporting sales, startups, and customer success
Develop and grow the precision ag sales territory by expanding precision equipment, upgrades, data management solutions, and supporting marketing and promotional initiatives
Represent Parallel Ag at tradeshows, field days, and promotional events
Build strong relationships by conducting sales calls, product demonstrations, clinics, and deliver training for both customers and dealership employees on Precision Ag products
Support customers by resolving service concerns and coordinating with professional support resources when needed to ensure issues are addressed promptly and to dealership standards
Represent Parallel Ag at tradeshows, field days, and promotional events
Accurately document customer interactions in the CRM and assist with billing and invoicing coordination
Deliver honest, ethical service while resolving customer concerns and supporting overall dealership goals
Perform additional duties as needed to support customer service and dealership success