Pre-Sales Technician

TTM Technologies•Santa Ana, CA

2d•Onsite

About The Position

This position is responsible for providing Pre-Sales Technical Review upon receipt of a customer data package prior to quotation. Review process is to identify technology, base materials and special internal/external process requirements based on TTM manufacturing capabilities and guidelines. This position is responsible for ensuring the data package from the customer is complete before acceptance, interfacing with the customer to resolve problems and discrepancies, interfacing with application engineers on Advanced Designs prior to quotation on advanced / challenging designs, providing print translation for the inside sales administration group to use for quoting, and creating a quotation worksheet and checklist and forwarding it to the Senior Inside Sales Administrator.

Requirements

Qualified applicants must hold U.S. Citizenship or Permanent Resident status.
Knowledge related to the PWB industry required.
Five years of PWB experience required.
Three years in the specified process discipline within a Preproduction environment.
Employee must be able to demonstrate expert knowledge of the process and be able to perform the process on nearly all jobs and challenges that have been assigned without extra guidance and support.
Ability to use Star Systems, Valor/Genesis, or all Gerber viewer for data design review.
Experience in tasks requiring strong attention to detail.
Demonstrated strong and effective communication skills.
Work independently with little supervision and competent decision-making abilities.
Demonstrate involvement in the improvement of the process discipline.
Implement own recommendations and see projects through to completion.
Ability to communicate effectively by telephone and in group meetings and discussions.
Ability to give and receive information accurately.
Ability to follow directions and procedures accurately; to organize facts and figures; apply basic arithmetic.

Responsibilities

Customer Data Review: Ensure that the customer data is promptly reviewed, and data discrepancies noted.
Interfaces with customer to resolve problems and discrepancies.
Creates quotation worksheet and checklist and forwards to Senior Inside Sales Administrator.
Advanced Design Review: Interfaces with application engineers on Advanced Designs priors to quotation.
Ensure adequate communication to the customer concerning any issues that may impact the timely quotation of their product.
Maintain a professional, friendly, and service oriented approach to all communication functions.
The Pre-Sales Technical Review Technician is responsible for the promptly reviewing and communicating customer RFQ requirements to the Senior Inside Sales Administrator.