Pre-Sales Technician

TTM•Santa Ana, CA

1d•Onsite

About The Position

This position is responsible for providing Pre-Sales Technical Review upon receipt of a customer data package prior to quotation. The review process is to identify technology, base materials and special internal/external process requirements based on TTM manufacturing capabilities and guidelines. This position is responsible for ensuring the data package from the customer is complete before acceptance, interfacing with the customer to resolve problems and discrepancies, and interfacing with application engineers on Advanced Designs prior to quotation on advanced/challenging designs. The role also provides print translation for the inside sales administration group for quoting and creates a quotation worksheet and checklist to forward to the Senior Inside Sales Administrator.

Requirements

Qualified applicants must hold U.S. Citizenship or Permanent Resident status.
Knowledge related to the PWB industry required.
Five years of PWB experience required.
Three years in the specified process discipline within a Preproduction environment.
Employee must be able to demonstrate expert knowledge of the process and be able to perform the process on nearly all jobs and challenges that have been assigned without extra guidance and support.
Ability to use Star Systems, Valor/Genesis, or all Gerber viewer for data design review.
Experience in tasks requiring strong attention to detail.
Demonstrated strong and effective communication skills.
Work independently with little supervision and competent decision-making abilities.
Demonstrate involvement in the improvement of the process discipline.
Implement own recommendations and see projects through to completion.
Ability to communicate effectively by telephone and in group meetings and discussions.
Ability to give and receive information accurately.
Ability to follow directions and procedures accurately; to organize facts and figures; apply basic arithmetic.
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.

Responsibilities

Providing Pre-Sales Technical Review upon receipt of a customer data package prior to quotation.
Identifying technology, base materials and special internal/external process requirements based on TTM manufacturing capabilities and guidelines.
Ensuring data package from customer is complete before acceptance of the package.
Interfacing with customer to resolve problems and discrepancies.
Interfacing with application engineers on Advanced Designs prior to quotation on advanced / challenging designs.
Provides print translation for the inside sales administration group to use for quoting.
Creates a quotation worksheet and checklist and forwards to Senior Inside Sales Administrator.
Ensuring that the customer data is promptly reviewed, and data discrepancies noted.
Ensure adequate communication to the customer concerning any issues that may impact the timely quotation of their product.
Maintain a professional, friendly, and service oriented approach to all communication functions.
Promptly reviewing and communicating customer RFQ requirements to the Senior Inside Sales Administrator.