Pre-Sales Solutions Engineer - Video Security & Access Control
About The Position
In this role, you will act as a primary technical architect and solution advisor, partnering directly with the Sales Division to drive the growth and success of enterprise video security and access control ventures. We believe that everything starts with our people, and as a Pre-Sales Solutions Engineer, you will serve as the technical specialist who demystifies complex technologies, conducts product evaluations, and leads persuasive technical demonstrations. Bachelor's degree or equivalent practical experience is welcomed as we look for candidates who thrive in a collaborative environment, possess strong technical acumen, and are driven to empower sales teams and customers to achieve their safety goals. Enjoy a dynamic hybrid work environment that balances in-office collaboration with remote flexibility.
Requirements
- Technical Architecture to design, evaluate, and demonstrate integrated video security systems, access control platforms, and enterprise security software
- Product Evaluation to lead technical proof-of-concept testing, site surveys, and advanced product demonstrations for key client stakeholders
- Problem Solving to assist teams in troubleshooting complex technical challenges and providing clear solution paths
- Language Proficiency to demonstrate a native or native-level command of English for written and verbal technical presentations to prospective enterprise clients
- Technical Presentation to communicate complex technical concepts effectively to both technical and non-technical audiences
- Client Engagement to build collaborative relationships with clients, sales representatives, and external partner networks
- Territory Travel to travel up to 50% locally and internationally to support tradeshows, field surveys, and key customer meetings
- 3+ years of pre-sales engineering or technical sales support experience in video security, access control, or physical security solutions
Nice To Haves
- Bachelor’s degree in Electrical Engineering, Computer Science, Information Technology, or a technical field
- Security industry certifications in enterprise security, on-premise, or cloud-hosted video and access control solutions
- Technical certifications across Cloud, Microsoft, or Cisco platforms
- Fluency in additional foreign languages
Responsibilities
- Partner with the Sales Division to design, architect, and present integrated video security and access control solutions tailored to complex customer environments
- Serve as the primary technical subject matter expert, demystifying complex architectures and demonstrating product capabilities through technical evaluations and presentations
- Empower sales teams and channel partners by delivering technical training sessions and sharing deep product expertise to support business objectives
- Assist with site surveys, product evaluations, and technical validation to help to provide optimal solution design for prospective clients
- Travel up to 50% across local and international territories to support industry tradeshows, client engagements, and field initiatives
- Build collaborative relationships with key stakeholders, supporting technical troubleshooting and helping to ensure high levels of customer satisfaction
- Master specific product lines across video security and access control technologies to act as a specialized resource for complex client needs
- Collaborate with internal engineering, sales, and technical teams to align customer needs with product roadmaps and technical capabilities
- Apply AI-assisted capabilities like Priority Intelligence™ and Assist archetypes to highlight the value of our "Assisted Experience," demonstrating how technology augments human focus and operational decision-making
Benefits
- Incentive Bonus Plans
- Medical, Dental, Vision benefits
- 401K with Company Match
- 10 Paid Holidays
- Generous Paid Time Off Packages
- Employee Stock Purchase Plan
- Paid Parental & Family Leave
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
