Pre-Sales Representative Sr Lead, Solutions Specialist
About The Position
This is an advanced professional role with broad understanding of area of specialization in order to show off FIS Payment Hub (formally Trax) and all its strengths to prospective clients. You will need to be able to resolve complex issues requiring in-depth knowledge and skills around the product as well as Payment Processing systems and related payment messaging. You will need to exercise judgment in decision making, determines approach, methods and procedures to use on new assignments. You will need to utilize advanced knowledge of all products within a specific business unit and their relationship to other business unit solutions to assist sales team in addressing unique client/prospect requirements. May coordinate and guide the work of others. Typically requires a minimum of five years business experience with specific solutions, products and marketplace.
Requirements
- Possesses in-depth knowledge of FIS Payment Hub for all modules of the application and must have implemented the solution.
- Must have at least 5 years of professional services experience implementing FIS Payment Hub
- Understand the FIS Payment Hub database and table structure and be able to query it using MS SQL and/or PostgreSQL. Have the ability to create databases, run scripts, query tables, and normal maintenance.
- Must be able to independently configure FIS Payment Hub to be able to deliver client/prospect reports for PoC activities
- Must have detailed knowledge of the SWIFT Network, communication channels, message types, and working knowledge of SWIFT operations.
- Works well in an independent, as well as team environment
- Demonstrated ability to interact with and provide appropriate communications to senior management
- Have worked with FIS Payment Hub (Version 7) and later
- Be based anywhere in the United States of America/Canada
Nice To Haves
- Familiar with competitors and their products
- Have a strong working familiarity with FIS and its various business units utilizing knowledge to expedite enhancement estimation activities.
Responsibilities
- Develops appropriate product solutions to meet client/prospect business requirements. This will mainly be done as Proof Of Concept solutions whereby the FIS Payment Hub (Enterprise and Standard Editions) are configured for the appropriate client/prospect use case(s)
- Present and demonstrate the FIS SWIFT Services solution, as either standalone offering or in conjunction with other FIS Solution offerings (Treasury, Payment Hub, Investment, Banking, etc).
- Drives solutioning process on behalf of sales executives to obtain client/prospect requirements, identifies and prioritizes functionality gaps with sales representatives and clients/prospects, initiates request-source process to generate estimates to address functionality gaps or define appropriate workarounds and gathers all necessary information for internal suppliers to commit to performing the conversion.
- Complete RFPs (Request for Proposal) and RFIs (Request for Information) against tight deadlines
- Participates in business requirement review sessions with clients/prospects, and document the requested scope, and provide effort estimates
- Creation of proposal documents, outlining project scope and requirements.
- Configures the presentation environment to the client’s requirements and delivers product presentations/demonstrations to clients/prospects either in person or via web-based tools.
- Participates in product release process and liaise with development to be able to maintain the presales presentation environments with upgrades, and configuration of new functionality in the releases. Train members of the presales team on new functionality
- Train the sales solution consultants on new functionality and how best to present this to clients/prospects
- Provides feedback on client/prospect requirements to FIS product managers on an ongoing basis.
- Interacts with vendors and other organizations where appropriate to implement integration with third-party vendor solutions within the demo platform.
- Liaise with platform architects and technical teams to improve the presentation environment
Benefits
- Opportunities to innovate in fintech
- Tools for personal and professional growth
- Inclusive and diverse work environment
- Resources to invest in your community
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
