Solutions Engineer Manager (Pre-Sales)

Fonoa•New York, NY

1d•$180,000 - $250,000•Onsite

About The Position

At Fonoa, we’re on a mission to automate taxes for the digital economy. Global businesses face complex tax obligations when selling cross-border, and Fonoa provides a single platform to automate compliance, from validation and tax determination to e-invoicing and returns anywhere in the world. We work with some of the fastest-growing digital companies globally, helping them stay compliant, scale confidently, and focus on growth rather than bureaucracy. As a hands-on Solutions Engineer Manager, you'll lead and scale a high-performing team of Solutions Engineers. Based in NYC, you'll partner closely with our Sales, Product, and Customer Success teams to drive technical excellence and customer outcomes throughout the pre-sales lifecycle.

Requirements

7+ years of experience in technical pre-sales, solutions engineering, or similar roles, including 4+ years in a leadership position.
Experience building and scaling SE functions in B2B enterprise SaaS, ideally within fintech, tax tech, or API-driven platforms.
Thrive at the intersection of technology and business, and can simplify complex concepts for diverse audiences.
Empathetic leader who develops talent, builds trust, and drives results through collaboration.
Comfortable in high-growth, fast-paced environments and can balance long-term goals with hands-on execution.
Strong communication skills, executive presence, and a track record of influencing technical and commercial decisions.

Nice To Haves

Experience in selling into the office of the CFO or indirect tax.

Responsibilities

Operate as a true player/coach supporting Solutions Engineers while personally partnering with Account Executives on enterprise deals.
Lead and develop a US-based team of SEs to deliver world-class tax/technical guidance and pre-sales support.
Shape and execute the Solutions Engineering strategy to support revenue growth and product adoption.
Collaborate with Sales leadership to align SE resources with enterprise opportunities and customer segments.
Develop scalable processes, methodologies, and enablement frameworks to drive operational excellence.
Support high-impact customer engagements, demonstrating Fonoa’s platform value to technical and business stakeholders.
Act as a cross-functional bridge with Product and Engineering teams, translating feedback into product insights.
Foster a culture of curiosity, accountability, and continuous learning across the SE organization.